Business Analyst

Position Responsibilities

• Facilitate large teams in problem solving and identifying improvement opportunities using industry methodologies (i.e., Kanban, GE Workout or like tools/models).
• Perform organizational maturity analysis, assess gaps, and draft maturity roadmaps based on management goals and objectives.
• Provide analysis and support in the development / draft and recommendation of tools for organizational alignment, strategic content, alignment of capabilities and work, and a roadmap for success.
• Conduct background research and interview end-users, stakeholders, and other interested internal parties (customers) to gather and understand customer / end-user requirements, which may include software solutions and/or business process, procedure, or workflow development, present solution recommendations for client management, executive, and stakeholder consideration and acceptance.
• Collaborate with Subject Matter Experts (SMEs), other analysts, specialists, and teams to perform root cause analysis and lessons learned as part of identifying opportunities to apply business or process improvement strategies.

Required Technical Skills & Experience (required on matrix)

• 5 years of experience applying methodology to process improvement and optimization efforts across multiple business units within a defined enterprise.
• Experience with large-scale organizational change efforts.
• Experience in supporting full lifecycle of projects through the IT Systems Development Lifecycle.
• Technical interview skills sufficient to facilitate group process design/requirements gathering sessions in a business environment.
• Intermediate proficiency in Visio (flowcharts), MS Project, and SharePoint.

Preferred Skills & Experience (optional on matrix)

• Experience with Agile and Waterfall methodologies.
• Experience with Application Migration Projects.
• Demonstrated experience with project and change management approaches, tools, and phases.
• Experience with the Prosci methodology for Change Management.
• Experience working in a Project Management Office.
• Experience delivering projects with Cyber security and/or compliance requirements (ex:  NERC-CIP, FISMA and NIST).
• IT project and program management experience within an Information Technology or Operational Technology environment.