CRM Lead Developer with healthcare domain

Overview

Remote
$80,000 - $120,000
Full Time

Skills

health
lead

Job Details

Role: CRM Lead Developer

Location: REMOTE

Duration: Long-term/Fulltime

 

Roles and responsibilities:

Job description :

We are seeking a skilled and proactive Microsoft Dynamics 365 Lead  Developer with hands-on experience in Customer Engagement (CE), Customer Insights (CI), and Sales modules. The ideal candidate will play a key role in designing, implementing, and optimizing Dynamics 365 solutions to drive business transformation. Experience with .Net, SSIS and Azure Data Factory is a strong plus.

 

Key Responsibilities

  • Design, configure, and customize Dynamics 365 CE, CI, and Sales modules to meet business requirements.
  • Collaborate with business stakeholders to gather and analyze requirements, translating them into scalable solutions.
  • Lead the Development team and maintain integrations using SSIS, Azure Data Factory, and other ETL tools.

Manage MS DYnamics 365 Application Production Support team

  • Create and manage Power Platform components (Power Apps, Power Automate, Power BI) to enhance user experience.
  • Support data migration, cleansing, and transformation efforts.
  • Troubleshoot and resolve issues related to Dynamics 365 applications and integrations.
  • Document technical designs, architecture, and user guides.
  • Stay current with Microsoft updates and best practices in Dynamics 365 and Azure services.

 

Required Skills & Qualifications

  • 6+ years of experience with Microsoft Dynamics 365 CE and Sales modules.
  • Strong knowledge of Customer Insights and customer data platforms.
  • Proficiency in customizing Dynamics 365 using JavaScript, Power Automate, and Plugins.
  • Experience with .Net, API,  SSIS and Azure Data Factory for data integration and ETL processes.
  • Familiarity with Dataverse, Common Data Model, and Power Platform.
  • Solid understanding of CRM data structures, security models, and workflows.
  • Excellent communication and stakeholder management skills.

Experience with leading MS Dynamics CRM 365 Production Support team

Triaging the tickets, Coordinating with Business Stakeholders, guding Prod support team

 

Preferred Qualifications

  • Microsoft certifications in Dynamics 365 or Power Platform.
  • Experience with Azure Logic Apps, Azure Functions, or Azure Synapse.
  • Background in data analytics or customer journey mapping.
  • Agile/Scrum project experience.

 

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