Desktop Support I

Overview

On Site
Depends on Experience
Contract - W2
Contract - 4 Month(s)
No Travel Required

Skills

desktop support
troubleshooting
deploying devices
imaging devices
basic device repairs
workstation support
printer support
peripherals support
client server knowledge
Windows OS
Office

Job Details

Job Title: Desktop Support I
Location: Milwaukee, WI (100% onsite) Must reside in the Milwaukee WI area Contract Duration: Through 12/31/2025 (likely extension)
Interview Process: Microsoft Teams

 

Position Overview:

Seeking a Desktop Support I technician to join the Imaging and Asset Management team. This role is hands-on and provides Tier 1 desktop support with a focus on device deployment and lifecycle management. The technician will work directly with end users to troubleshoot hardware/software issues and assist with device repairs and maintenance.

 

Required Skills & Experience:

  • Desktop support and troubleshooting
  • Deploying and imaging devices (PCs, laptops)
  • Performing basic device repairs on the fly

 

Nice to Have:

  • Experience supporting workstations, printers, and peripherals
  • General knowledge of Client/Server environments
  • Familiarity with Microsoft Active Directory & Azure AD
  • Proficiency in Microsoft Windows OS and Office applications

 

Primary Duties:

  • PC refresh and lifecycle management
  • Imaging and deploying hardware
  • Printer and peripheral setup/maintenance
  • User account maintenance
  • Provide high-quality support for employees, contractors, and vendors
  • Follow ITIL best practices to address recurring issues

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.