Production Engineering - Data Services

AVA Consulting is seeking a Production Engineering - Data Services

Location: Plano, TX

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Company Background: Our client, a major employer in the area, is looking for a Production Engineering - Data Services to be part of its team in its North American operations.
Job Description:

• Troubleshoot and resolve issues related to data ingestion, transformation, and querying. Support maintenance of Snowflake data warehouses.
• Provide support for Tableau Servers.
• Manage and maintain Kafka clusters, ensuring data streaming reliability and scalability.
• Troubleshoot Kafka-related issues and optimize performance.
• Troubleshoot and resolve issues related to big data frameworks.
• Monitor and manage EMR clusters, ensuring high availability and performance.
• Provide technical support for integration solutions using MFT protocols (SFTP, FTPS, AS2, HTTPS) and MuleSoft Any point Platform.
• Support the automation of file transfers and scheduling tasks using enterprise schedulers and tools.
• Diagnosing and resolving API-related problems, working closely with development teams to implement fixes.
• Continuously monitor API performance and usage, using tools to identify and resolve potential issues before they impact users.
• Provide training and support to internal teams on API usage and best practices.
• Monitor the performance and health of APIs using tools such as Datadog and Dynatrace
• Collaborate with the Major Incident Management team to address and resolve critical issues in the production environment.
• Participate in incident response activities, including root cause analysis and post-incident reviews.
• Maintain comprehensive documentation of support processes, incident resolutions, and cloud configurations.
• Collaborate on reviewing scalable architectures, implementing CI/CD pipelines, and troubleshooting application issues.
• Monitor system health, perform regular maintenance, and respond to incidents.
• Provide cross skill training and support to team members on integration solutions and best practices.

Requirement:

Must Have:

• Hands-on experience with leading integration platforms such as MuleSoft, Apache Camel, TIBCO, and ESP, enabling robust and scalable solutions.
• Extensive knowledge in designing and developing RESTful APIs, GraphQL, and SOAP services, ensuring seamless integration and communication between systems.
• Familiarity with cloud technologies, ensuring scalable and efficient cloud-based solutions.
• Expertise in both SQL and NoSQL databases, ensuring efficient data storage and retrieval.
• Skilled in using tools like Swagger and Postman for comprehensive API documentation and testing.
• Ability to implement caching strategies and load balancing for enhanced
• Strong problem-solving skills with experience in log analysis and using monitoring tools like Grafana.
• Understanding of network architecture and protocols within cloud environments.
• Understanding of ITSM processes.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.

Preferred:

• ITIL Foundation framework.
• AWS Certified Solutions Architect, MuleSoft Certified Developer
• Red Hat Certified Specialist in API Management.
• Familiarity with MFT protocols and MuleSoft Anypoint Platform
• Familiarity with DevOps practices and tools like Jenkins, Docker, and Kubernetes for continuous integration and deployment.
• Experience with AI and machine learning to enhance API functionalities and data analysis.

NOTE: Interested Candidates can apply by sending their Updated Resume and Contact Details.

Ron Tolson

AVA Consulting

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