Servicenow Product Owner

  • Reston, VA
  • Posted 16 hours ago | Updated 16 hours ago

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Agile
Business Analysis
Customer Relationship Management (CRM)
Health Care
IT Service Management
Product Management
User Stories
ServiceNow
Scrum Product Owner
Scrum
Roadmaps
Project Planning
CSM
ITSM

Job Details

Key responsibilities

Product backlog management (80%): Define and maintain product backlogs. Collaborate with BAs, architects, SMEs, and business owners. Develop product roadmap, epics, features, and user stories. Set acceptance criteria and approve/reject deliverables. Accountable for product success.

Guidance & coaching (10%): Mentor BAs on breaking down MVP into user stories. Support Scrum Master in grooming sessions. Engage stakeholders and educate on product details.

Agility & culture change (10%): Promote Agile practices and team development. Mentor other Product Owners.

Required qualifications

Education:

Bachelor s in Product Management, IT, Engineering, or related field

OR 4 extra years of relevant experience in lieu of degree

Experience:

6+ years in IT/business analysis, development, or systems design

OR 4+ years as a Product Owner

Preferred:

Healthcare experience

Advanced degree

Skills:

Strong knowledge of business principles, project planning, lifecycle development

Advanced MS Office skills

Excellent communication and problem-solving

Certifications:

Certified Scrum Product Owner (Preferred)

Technical Focus:

ServiceNow (CSM, ITSM, CRM modules )

Vision-focused leader who can drive ServiceNow transformation.

Comfortable with Agile/Scrum and mentoring others.

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