Sr Azure Virtual Desktop Cloud Engineer- financial services

What you will do:

• Serve as escalation point for anything related to our Virtual Desktop ecosystem and drive day to day administration and management.
• Provide ongoing senior level guidance and support for cloud technologies.
• Create and proactively maintain accurate documentation.
• Automate typical daily provisioning and decommissioning Virtual Desktops, incidents, requests, and problem management in our ticketing system.
• Proactively ensure the highest levels of reliability in our Virtual Desktop environment.
• Contribute to maintain our Cloud Operations KPIs and SLAs related to Virtual Desktops.
• Troubleshooting and analysis of system issues.
• Implement hygiene processes to enhance our teammate experience with Virtual Desktops.
• Contribute to capacity planning related forecasting and trending of our Virtual desktop environment.
• Mentoring other Engineers as needed.
• Other Tasks assigned by Management.

Who you are:

• 5+ years of experience within Azure Virtual Desktops
• Bachelor s degree or equivalent experience in Computer Science or related field
• System expertise in multiple technologies Cloud, Windows, Linux, VMWare, etc.
• Analytic, problem solving and technical skills
• Expertise in Automation, scripting, or coding
• MS Office 365 experience
• Active Directory/Azure AD

Nice to haves:

• University Degree or equivalent experience and minimum 5 years of prior relevant experience
• Experience with cloud services, SaaS, IaaS.
• Experience with Enterprise level support.
• Work results can influence short- and long-term tactical decisions and contribute to long term strategies and results.
• Sets day-to-day objectives and delivers job responsibilities that impact areas that are directly linked to own team as well as other related teams