Overview
On Site
USD 37.48 - 74.95 per hour
Full Time
Skills
Technical Support
Product Development
Application Support
System Requirements
Management
Documentation
Supervision
Test Plans
Service Management
Attention To Detail
Insurance
Reporting
Network
Job Details
Serves as senior subject matter expert associated with content, customer operational processes, regulatory requirements and IT support procedures related to assigned Health System applications. Is able to analyze and document user system and application needs, identify and evaluate alternative solutions and approaches to meeting those needs, help select the optimal solution and implement those solutions. Provides detailed requirements for product development, evaluates development projects and guides tailoring of the development process to meet project needs. Provide direct application support, updating and maintaining system setup, system configuration and application settings where appropriate.
Education: Bachelor's Degree
Experience: 5 years relevant experience. Relevant experience may be considered in lieu of a degree.
Licensure: None required
PHYSICAL DEMANDS
Job requires sitting for prolonged periods. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly.
Position Compensation Range: $37.48 - $74.95 Hourly
Benefits
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
- Under general supervision performs and/or coordinates installation, maintenance and modification of assigned Health System applications to meet customer and Health System requirements.
- Acts as the liaison between the operational or functional user areas, vendors and other technical staff.
- Communicates technical requirements to teammates and management and provides assistance to teammates in an effort to enhance the overall services provided by the team.
- Maintains or develops application and process documentation.
- Responsibilities and tasks are completed according to established standards with minimal supervision within the assigned timeframe. Includes leading projects, developing project and test plans, and use of service management tools.
- Solutions developed or modified are thoroughly tested to prevent production implementation problems.
- Communicates appropriately and professionally at all time.
- In addition to the above job responsibilities, other duties may be assigned.
Education: Bachelor's Degree
Experience: 5 years relevant experience. Relevant experience may be considered in lieu of a degree.
Licensure: None required
PHYSICAL DEMANDS
Job requires sitting for prolonged periods. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly.
Position Compensation Range: $37.48 - $74.95 Hourly
Benefits
- Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
- Paid Time Off, Long-term and Short-term Disability, Retirement Savings
- Health Saving Plans, and Flexible Spending Accounts
- Certification and education support
- Generous Paid Time Off
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.