Senior Application Support

  • Jersey City, NJ
  • Posted 12 hours ago | Updated 12 hours ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

L1/L2
Sql
ETL
Linux
Windows
IDM

Job Details

Work schedule: Hybrid (3 days a week onsite)

Job Description:

  • Providing L1/L2 support coverage.

  • Resolving user Inquiries and handling Production Incidents, Root cause Analysis.

  • Experienced with Sql, ETL ,Linux, Windows.

  • User access reviews, Audit reviews, IDM reviews.

  • Help in coordinating/Managing DR flips.

  • Supporting Tidal jobs.

  • Good to have prior application support experience with any of these. Client apps (Impact, Cognos, BPS, Message Automation) Murex, Smartloan, Loanet.


Skills:

  • Years of Exp : 10-14 yrs in Application support.

  • Supporting applications under Market Operations Support group.

  • Experience with settlement, collateral and reg reporting(FI/EQ) and derivatives product.

  • Working with various vendors to support different applications.

  • Experience with Client apps(Impact, Cognos, BPS, Message Automation).

  • Experience with Loanet, Global one application.

  • Ability to multitask several ongoing issues.

  • Experienced in Linux, Sql DB.

  • Strong written and verbal communication skills.

  • Resolving user queries from business users.

  • Picking up prod Incidents, Tidal Job failure tickets troubleshooting them and resolving them.

  • Documenting and maintaining support knowledge share on Confluence.

  • Working on data review by Audit teams, IDM team.

  • Running reports for business users by querying DB.


Education: Bachelor in Computer Science, Information systems or similar field.

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