LUMEN Learning Management

Preferred Skills:
Learning Management Systems, LUMEN specifically

implementing a new enterprise learning management system, Lumen. This system provides a single source for all training and education for all employees and external partners. MaineIT seeks to create documentation and content for its processes and procedures that will be made available to all MaineIT staff in Lumen. MaineIT will offer this service to other State agencies as they are brought into the system.

As the state implements the enterprise-wide learning management system, there is a need to create content by MaineIT that provides instructional learning about MaineIT programs, processes and critical procedures. Viewing the instructional material is critical to ensure all MaineIT employees, as well as all Executive Branch employees who consume technology services, understand the goals of the programs, processes, and procedures. MaineIT has many programs, processes, and procedures that are either not fully documented, well understood, or easily accessible. The documentation and learning content creation for inclusion in the Enterprise Learning Management system requires resources and expertise that are not currently available in MaineIT. By securing these resources, MaineIT can create the content, ensure full documentation exists, and present it in the learning modules in an easy-to-understand format making it widely accessible. The lack of understanding about MaineIT programs, processes, and procedures lends itself to confusion when consuming those services which leads to a high level of frustration and increase in the amount of time to become compliant with the objectives of the programs, processes, and procedures. In securing the necessary resources, the State of Maine can achieve its goal of providing a seamless, user-friendly experience when using the programs, processes, and procedures.

looking for a Learning Consultant to evaluate content creation requests (priority, scope, and business need) to present to the Content Development Team, build relationships with various departments and agencies to improve enrollment, and identify and document learning needs. The ideal candidate will possess excellent written and verbal communication skills and be a team player. They will have LMS experience managing administration tasks, generating reports, and be effective as a liaison between the content team and various departments and agencies. They will also be expected to provide input into the analysis and delivery of various e-Learning modules. This includes all phases of delivery from intake, analysis, development, QA (validating operational success), and implementation.