Implementation support engineer

Overview

Hybrid
$60,000 - $85,000
Full Time
75% Travel

Skills

windows
configurations
troubleshoot

Job Details

  • Minimum of 5 years of IT experience required
  • Minimum of 2 years experience in a customer support/service environment required
  • Network+ and/or Security+ or comparable required
  • Minimum one year experience installing, troubleshooting, and maintaining complex TCP/IP network security, routing, and physical network topologies
  • Minimum of one year of experience as an Implementation Engineer
  • Experience with either Netsuite cloud applications or other similar CRM systems
  • Experience using Atlassian products JIRA and Confluence or other similar systems preferred
  • Experience performing component and interface level integration and stability tests
  • Strong hardware and software troubleshooting skills with HP, Dell, AMD, NVidia and other IT client systems
  • Performing administrator function in a Windows environment, preferably in a cable, telecommunications or audio/visual environment
  • Performing installs and troubleshooting of Windows software, network and operating system components
  • Proven communication skills relative to the application of technical products and business issues

Specific Skills / Certifications

  • Understanding of network configurations to properly configure/troubleshoot where necessary
  • Training experience preferred
  • Excellent written and verbal communication skills required
  • Other tasks assigned by Management from time to time
  • MS Windows Server 2012/2016/2019/2022
  • MS Windows 10/11
  • MS Office suite
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.