- Minimum of 5 years of IT experience required
- Minimum of 2 years experience in a customer support/service environment required
- Network+ and/or Security+ or comparable required
- Minimum one year experience installing, troubleshooting, and maintaining complex TCP/IP network security, routing, and physical network topologies
- Minimum of one year of experience as an Implementation Engineer
- Experience with either Netsuite cloud applications or other similar CRM systems
- Experience using Atlassian products JIRA and Confluence or other similar systems preferred
- Experience performing component and interface level integration and stability tests
- Strong hardware and software troubleshooting skills with HP, Dell, AMD, NVidia and other IT client systems
- Performing administrator function in a Windows environment, preferably in a cable, telecommunications or audio/visual environment
- Performing installs and troubleshooting of Windows software, network and operating system components
- Proven communication skills relative to the application of technical products and business issues
|