Clinical Payments Consultant

Clinical Payments Consultant

Department: Clinical Operations / Clinical Finance / Site Management

Position Summary:

The Clinical Payments Specialist is responsible for managing and processing clinical investigator site payments related to global clinical trials. This role ensures that payments are accurate, timely, and compliant with contractual obligations and financial policies. The Clinical Payments Specialist partners closely with Clinical Operations, Finance, Contracts, and CRO teams to streamline the site payment process, improve transparency, and support study budgets and forecasting.

Key Responsibilities:

• Manage the end-to-end clinical site payment process, including payment setup, tracking, calculation, and reconciliation.
• Review clinical trial agreements (CTAs) to interpret payment terms, milestones, and invoicing requirements.
• Coordinate with Clinical Operations, CROs, and vendors to ensure timely receipt of site-level data (e.g., subject visits, milestones, pass-through costs).
• Process investigator site payments in accordance with budget terms and company policies.
• Support the setup and maintenance of payment tools or platforms (e.g., Medidata Payments, ClinPay, Veeva Vault Payments, or similar).
• Generate payment forecasts and assist Finance in accrual reporting for clinical trial budgets.
• Respond to investigator site inquiries and resolve payment discrepancies in a timely manner.
• Collaborate with internal stakeholders to ensure accurate financial tracking and audit readiness.
• Assist with process improvement initiatives to increase automation, transparency, and efficiency in payment operations.
• Maintain documentation and reports to support regulatory inspections and internal audits.

Qualifications:

Education:

• Bachelor's degree in Finance, Accounting, Life Sciences, Business Administration, or a related field.

Experience:

• 2 5 years of experience in clinical site payments, clinical finance, or trial operations in a pharmaceutical, biotech, or CRO environment.
• Working knowledge of clinical trial agreements and budget/payment structures.
• Familiarity with CTMS, Payments systems, and/or ERP tools (e.g., Veeva Vault Payments, Medidata CTMS, Oracle, SAP).
• Understanding of Google Cloud Platform, ICH guidelines, and clinical trial lifecycle.

Skills:

• Strong attention to detail and data accuracy.
• Excellent analytical, problem-solving, and organizational skills.
• Proficiency in Excel and data management/reporting tools.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across cross-functional teams.

Preferred Qualifications:

• Experience with global site payment systems and currency conversion/reconciliation.
• Knowledge of financial accruals, forecasting, and vendor management.
• Experience supporting clinical study audits or inspections.
• Prior involvement in process improvement or system implementation projects.