Jira Administrator

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

JIRA
Confluence
Atlassian
Python
JavaScript
Bitbucket
Jira Administration certification

Job Details

Responsibilities:

10+ yrs

Manage and maintain Atlassian Cloud environment.

Configure and optimize Jira Service Management, JIRA Software, JIRA Confluence.

Ensure system reliability, performance, and availability.

Design and implement service management forms.

Customize forms to meet organizational needs.

Ensure forms are user-friendly and efficient.

Good Knowledge in ITIL Process

Develop and manage Jira workflows (Incident, Problem and change management).

Customize workflows to align with business processes.

Ensure workflows are efficient and meet user requirements

Implement and manage Jira automations.

Create automated processes to enhance productivity.

Troubleshoot and optimize existing automations.

Integrate Jira with M365 applications.

Ensure seamless data flow between Jira and M365.

Provide support and troubleshooting for integration issues.

Preferred Skills:

Excellent Communication Skills

Jira Administration certification.

Good Experience in JIRA admin online tools

Good Experience with scripting languages (e.g., Python, JavaScript).

Good Knowledge of IT service management (ITSM) principles.

Familiarity with other Atlassian products (e.g., Confluence, Bitbucket).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.