End User Support Technician

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

Desktop Support
Technician

Job Details

Top Required Skills:
4. Strong understanding of desktop/laptop/mobile device support principles and practices
5. Excellent communication skills
6. Flexibility to support users in office as well as Factory floor where applicable

Job Description/Responsibilities:
The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service. The position is based in the office, with no travel requirements, and operates during day shifts.

Client facing role - requires good communication skill and excellent Customer Support attitude.
Manage inventory of desktop hardware and software, ensuring availability and proper functioning.

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