Business Operations Consultant - Local to San Diego, CA

Business Operations Consultant San Diego, CA 92130 6 Months

Position Summary:

• The IT Analyst works closely with IT Business Partners to define and document key processes, requirements, knowledge articles, and user documentation.
• The IT Analyst will work both on projects and with operational teams to identify communication and training to help ease the introduction of new technologies, and to further improve operational processes.

Primary Duties & Responsibilities:

• Work with Business and IT Business Partners to help define and document business processes and requirements including, but not limited to, data flow, data storage, application usability, reporting and analytics
• Support project management in the implementation of technology solutions according to software development lifecycle (SDLC)
• Create training materials, How Tos, and knowledge items to ease user adoption of new technology
• Create detailed user acceptance testing (UAT) scripts and facilitate UAT with business partners
• Define, coordinate and/or execute system integration testing to ensure solutions are built to requirements and specifications
• Facilitate resolution of Tier 1 and 2 application issues for business partners and escalate to vendor support as needed
• Act as operational point person for existing systems including holding recurring operational meetings with business partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of changes, coordinating routine system patches and escalating issues to IT Business Partners
• Conduct source systems data quality analysis as needed
• Define standard operating procedures and perform periodic review activities for systems

Skills:

• Ability to be highly organized, self-motivated with the capability to prioritize projects and workload
• Excellent attention to detail
• Excellent interpersonal and communications skills, including tact, diplomacy and flexibility
• Excellent skills in defining and documenting processes, requirements, and training materials
• Previous pharma experience preferred or a desire to learn in a pharma environment

Scope:

• Uses professional concepts and company objectives to resolve issues in creative and effective ways, exercising judgment in selecting methods, techniques and evaluation criteria for obtaining results.
• Works on issues where analysis of situations or data requires an evaluation of variable factors.
• Determines methods and procedures on new assignments.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment.
• Employee must occasionally lift and/or move up to 15 pounds.

Education:

• Bachelor s degree in Information Systems with at least a couple years of applied work experience.
• An equivalent combination of relevant education and applicable job experience may be considered.

About Us: Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of human connection, defined by our branding attitude of NEWJOBPHORIA , which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at if you require reasonable accommodation.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position s starting pay is: $70.00/hr.