Info Tech Specialist (Network)

Summary

The United States Attorney's Office for the District of Columbia mission is to enforce the criminal laws of the United States and the District of Columbia, represent the interests of the United States in civil litigation, and respond to the public safety needs of the community by leading an effective, well-coordinated law enforcement effort that contributes to the overall goal of improving the quality of life in the District of Columbia.

Duties

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This Info Tech Specialist (Network) provides IT responsibility for interpreting and implementing policies and procedures related to end-users voice over Internet Protocol (VoIP) telephony services within the USAO-DC.

If selected for this position, you will join a well-respected team that is responsible for providing Info Tech Specialist (Network) support in the U.S. Attorney's Office, District of Columbia, located in Washington, District of Columbia, focusing in the areas of network services; customer support; systems administration; and data management.

Typical work assignments will include:

• The incumbent serves as an IT Specialist with responsibility for interpreting and implementing policies and procedures related to end-users voice over Internet Protocol (VoIP) telephony services within the USAO-DC.
• The incumbent has substantial responsibility for planning, administering, advising on, and evaluating IT and VoIP customer services, and providing VoIP support to end-users throughout the USAO-DC.
• The incumbent provides office-wide IT end-user customer support for the USAO-DC in determining IT and VoIP customer needs, ensuring the integration of VoIP systems components, and planning for VoIP systems implementation and upgrades.

Requirements

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Conditions of employment

• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ;/li>
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
• A probationary period may be required.
• A pre-employment drug test will be required.
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
• Must provide resume and supporting documents (See required documents).
• Time-in-Grade: Current or former Federal employees applying under merit promotion considerations must meet applicable time-in-grade requirements for consideration within 30 days after the closing date of this announcement.
• You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.
• As needed, additional positions may be filled using this announcement.

Qualifications

MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience for the respective grade level in which you are applying:

To qualify at the GS-12 level, you must possess:

Specialized Experience: At least one year of specialized experience equivalent to the GS-11 level in the Federal service performing (obtained in either the public or private sectors) (3) of the (4) duties listed below:

• Providing office-wide IT end-user customer support for the organization in determining VoIP (Voice over Internet Protocol) customers' needs to ensure the integration of the VoIP system components;
• Conducting analysis to recommend resolution of technical network requirements to be used in acquiring software or hardware from IT contracts;
• Testing or optimizing functionality of VoIP systems, networks, and/or data;
• Identifying or defining business or technical requirements applicable to the design, development, implementation, management, or support of VoIP systems and networks.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

If your resume does not support your questionnaire answers, we will not allow credit for your response(s).For more information on the qualifications for this position, click here.

TIME-IN-GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11is required to meet the time-in-grade requirements for the GS-12 level.

• You must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted; recommended SF-50s include promotions and step increases (within grade increases).

Education

This job does not have an education qualification requirement.

Additional information

Payment of relocation expenses will not be authorized.

Background Investigation: To ensure the accomplishment of its mission, the Department of Justice requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for a clearance as a condition of placement in this Special-Sensitive (SS)/High Risk position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. Additional information about ICTAP eligibility, click here.

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. Additional information about CTAP eligibility, click here.

Special Hiring Authorities for Military Spouse and Family Members: FedsHireVets - OPM.gov

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments: Procedures for Requesting a Reasonable Accommodation for Online Assessments.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.