Overview
Skills
Job Details
Job Title: Salesforce Agentforce Architect
Tax Term: W2/1099 Only
Location: Fully Remote
Employment Type: Contract
About us
Conglomerate IT is a certified and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains. Visit us at
Our mission is to establish global cross culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of global network to connect business with the right people without bias. We provide Global Workforce Solutions with affability.
Must have hands-on experience with Service Cloud, CTI integrations (AVAYA, CISCO, Genesys), IVR, Chatbots, and Omni-Channel routing.
Responsible for defining architecture, leading solution design, and ensuring seamless integrations across enterprise systems.
Requires 10+ years of Salesforce experience with proven leadership in large-scale Agentforce/Service Cloud engagements.
Founded in 2014, ConglomerateIT is a global leader in delivering innovative IT solutions and services. Headquartered in the USA with a presence in the UK, Canada, and India, we specialize in offering industry-leading expertise and cutting-edge products that help our clients maximize their technological investments. Our focus on best-in-class solutions, a highly knowledgeable team, and proactive talent mapping ensure we remain at the forefront of the IT industry.
ConglomerateIT is driven by our Center for Excellence and Innovation, an initiative dedicated to keeping us ahead in a rapidly evolving technology landscape. We understand that building strong relationships is key to our success, and this commitment has enabled us to partner with Fortune 500 companies and leading system integrators worldwide. Our ability to provide local talent on a global scale ensures that we can meet the contingent project requirements of our clients efficiently and effectively.