Vulnerability Remediation and Patching Support Technician

Job ID: 2507413

Location: ABERDEEN, MD, US

Date Posted: 2025-07-09

Category: Cyber

Subcategory: Cyber Ops Center Support

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: Top Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: No

Description

SAIC is seeking a proven Vulnerability Remediation and Patching Support Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services to ARL's research mission. Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations.

This position is contingent upon contract award expected summer/fall 2025. The work is to be performed at the customer site in Aberdeen, MD.

ARL's unique research mission, highly mobile workforce, and geographical disbursement of its staff, requires an innovative approach in the delivery of IT services in fulfilling the organization's mission. ARL is the Army's corporate laboratory, within the Combat Capabilities Development Command (DEVCOM). It's diverse assortment of unique facilities and dedicated workforce make up the largest source of world-class integrated research and analysis in the US Army. ARL discovers, innovates, and transitions research to provide the best technologies for our Soldiers. Some of ARL's focus areas include Biological and Biotechnology Sciences, Electromagnetic Spectrum Sciences, Energy Sciences, Humans in Complex Systems, Mechanical Sciences, Military Information Sciences, Network/Cyber/Computational Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal Effects, and Weapons Sciences. This position is your opportunity to utilize your skills and background as a Windows Systems Administrator and deliver support to the warfighting mission and cutting edge R&D for the US Army.

The Vulnerability Remediation and Patching Support Technician will be responsible for managing patch deployment and vulnerability mitigation in accordance with DoD and ARL IT policies at the Army Research Laboratory in Aberdeen, MD.

• Perform enterprise-wide vulnerability scanning, assessment, and remediation
• Coordinate and execute OS and third-party software patching across Windows, Linux (RHEL), and macOS platforms
• Maintain and apply Security Technical Implementation Guides (STIGs) compliance baselines to all managed systems
• Document and report on remediation progress, ticket closure, and mitigation activities to cybersecurity leadership
• Work closely with system administrators to ensure minimal service disruption during patching and remediation
• Implement automation tools and scripts to streamline patch management and reduce response times
• Monitor patch release cycles, evaluate impact, and prioritize updates based on CVSS and mission-criticality
• Support remediation audits and inspections by ensuring all systems are documented, compliant, and up to date
• Maintain detailed logs and dashboards tracking patch status, exceptions, and vulnerability risk levels

Qualifications

EDUCATION AND EXPERIENCE:

• BA/MS or AA in computer sciences or information technology with two (2+) additional years of experience
• Must have at least five (5+) years of relevant experience working in an IT or Service Desk environment
• Strong understanding of DoD cybersecurity compliance requirements and tools (STIGs, SCAP, RMF)
• Demonstrated experience with patching tools (e.g., WSUS, SCCM/MCEM, Red Hat Satellite, JAMF, or Ansible)
• Ability to manage complex remediation plans across a heterogeneous IT environment
• Experience writing and modifying automation scripts (e.g., PowerShell, Bash, Python)
• Familiarity with vulnerability scanning tools (e.g., Tenable.sc/Nessus, Qualys, OpenSCAP)

CLEARANCE REQUIREMENT:

• Must have an active Top Secret clearance

CERTIFICATION REQUIREMENT:

• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.)
• Must obtain a computing environment certification within 6 months of hire

DESIRED:

• Information Technology Infrastructure Library (ITIL) v4 certification
• Platform-specific certifications preferred (e.g., RHCSA, MCSA, MCP)
• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform
• Proficiency with Microsoft Office products
• Experience creating and modifying documentation for technical processes and procedure
• Experience working in a Department of Defense (DoD) environment
• A problem solver and troubleshooter who thrives in resolving complex problems
• Strong self-starter requiring minimal supervision
• Excellent communication skills (written and oral) and interpersonal skills
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.