PHP Developer (End User Support)

Overview

On Site
$55 - $58
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

PHP
LARAVEL
SYMFONY

Job Details

Position: PHP Developer (End User Support) Location: Austin, TX (Onsite)
Contract
Open for C2C

Job Description

  • Candidate should have good knowledge in providing the End-User Support for PHP based
  • Applications, secondary skills could be Symfony, Laravel, Java, Angular, MySQL.
  • Monitoring, first pass of Ticket Triage (analyze, diagnose and resolve) & Generation through SPOC
  • Analyze incident and provide details and feedback to L2
  • Proactive analysis of all issues & requests, identification method to prevent in future
  • Ensure SLA Compliance for Incidence Response & Resolution
  • Analyze logs, configs. & data to troubleshoot the incident and identify the cause
  • Coordinate crisis call, engage experts, manage Incident to resolution (Issue ownership, triage & resolution) and focus on Recovery
  • Deployment Support
  • Provide Full Support to the Level 3 team for all hands-on-deck production issues
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