Help Desk Support

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Adobe
Cloud Computing
CompTIA
Customer Service
Help Desk
Microsoft
Microsoft Office
Microsoft Windows

Job Details

Hello Professionals,

Cogent Data Solutions LLC is hiring for a Help Desk Support position with one of our direct clients.
Check out the details listed below. I look forward to hearing back from you. Have a great day!
Job Title: Help Desk Support
Experience: 3+ years
Client Name: Office of Court Administration
Job Location: Austin, Texas (Onsite)
Job ID: OCANov25HD
Job Description:
  • Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
  • Experience working with customers across all levels of technological proficiency.
  • Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
  • Experience with Active Directory
  • Experience with cloud platforms and technologies like Microsoft Azure
  • A strong desire to grow and advance within an organization with an opportunistic landscape
  • A strong desire to grow and advance within an organization with an opportunistic landscape
  • CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred.
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