Overview
On Site
Hybrid
USD 69,400.00 - 158,000.00 per year
Full Time
Skills
Team Leadership
IT Infrastructure
SAFE
DevOps
Management
Microsoft Azure
Scratch
Innovation
Help Desk
Red Hat Enterprise Linux
Microsoft Operating Systems
Microsoft Windows Server
Agile
DoD
Scrum
JIRA
Workflow
Active Directory
Terraform
Cloud Computing
Amazon Web Services
Ansible
Windows PowerShell
Bash
Security Clearance
Finance
Professional Development
SAP BASIS
Fraud
Collaboration
Law
Job Details
Job Number: R0224710
Help Desk Team Lead
The Opportunity:
Everyone is trying to "harness the cloud," but not everyone knows how. As a cloud computing infrastructure architect on our team, you'll use cutting-edge enterprise cloud platforms to support your clients as they modernize their IT infrastructure and meet their most challenging missions. We're looking for someone like you to help keep the warfighter safe.
You'll closely collaborate with fellow cloud architects and engineers specializing in AWS and Azure to develop cloud solution components. You'll have the chance to grow your skills within a DevOps framework to create and manage container apps and use AWS and Azure you'll have the space and time to explore different ways of solving our clients' problems, and you'll work with your team and stakeholders to deliver the right technical solutions. Whether helping to modernize legacy computing platforms and applications or creating new ones from scratch, you'll have the latest tech and brightest teammates at your fingertips.
Grow your skills at the leading edge of innovation.
Join us. The world can't wait.
You Have:
Nice If You Have:
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
Help Desk Team Lead
The Opportunity:
Everyone is trying to "harness the cloud," but not everyone knows how. As a cloud computing infrastructure architect on our team, you'll use cutting-edge enterprise cloud platforms to support your clients as they modernize their IT infrastructure and meet their most challenging missions. We're looking for someone like you to help keep the warfighter safe.
You'll closely collaborate with fellow cloud architects and engineers specializing in AWS and Azure to develop cloud solution components. You'll have the chance to grow your skills within a DevOps framework to create and manage container apps and use AWS and Azure you'll have the space and time to explore different ways of solving our clients' problems, and you'll work with your team and stakeholders to deliver the right technical solutions. Whether helping to modernize legacy computing platforms and applications or creating new ones from scratch, you'll have the latest tech and brightest teammates at your fingertips.
Grow your skills at the leading edge of innovation.
Join us. The world can't wait.
You Have:
- 2+ years of experience with leading a help desk team
- Experience with triaging tickets for team
- Experience with AWS
- Experience with RHEL or Windows Server
- Experience with ticketing systems
- Experience with Agile
- Ability to communicate with stakeholders and clients across the program
- Secret clearance
- Bachelor's degree
- DoD 8570 IAT Level II or IAT Level III Certification
Nice If You Have:
- Experience as a scrum master
- Experience with Jira workflows or automations
- Experience with Active Directory (AD)
- Experience with Infrastructure as Code, including Terraform, Cloud formation, or Configuration as Code, including AWS SSM, Ansible, PowerShell, or Bash
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
- If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
- If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.