Salesforce Project Manager

Position: Salesforce Project Manager

Duration: 6 Months with Extension

Location: Saint Paul, Minnesota (Remote) Meeting based onsite

Job Summary:

We are seeking a detail-oriented and experienced Salesforce Project Manager to lead the successful delivery of Salesforce CRM initiatives across multiple business units. The ideal candidate will manage the full project lifecycle-ensuring alignment with business goals, timelines, and budgets-while effectively communicating with both technical and non-technical stakeholders. Experience with cannabis operations and grant management systems is required.

Key Responsibilities:

• Lead end-to-end delivery of Salesforce projects including Sales Cloud, Service Cloud, and Marketing Cloud implementations.
• Collaborate with stakeholders to gather business and regulatory requirements-particularly in cannabis compliance and grant tracking-and translate them into technical solutions.
• Manage project lifecycle using Agile, Waterfall, or Hybrid methodologies, including sprint planning, backlog grooming, and retrospectives.
• Develop and maintain comprehensive project plans, risk registers, and communication strategies to monitor progress and resolve issues.
• Oversee cross-functional teams including Salesforce developers, administrators, QA analysts, and business analysts.
• Coordinate system integration and data migration activities with third-party platforms such as MuleSoft, SAP, Oracle, or custom APIs.
• Provide regular project status updates to executive leadership and key sponsors using dashboards, reports, and presentations.
• Ensure projects comply with regulatory frameworks including GDPR, HIPAA, and state-specific cannabis regulations.
• Manage vendor contracts, budgets, and third-party implementation partners to ensure quality, compliance, and cost control.
• Drive user adoption and manage change through training programs, UAT coordination, and go-live support.
• Monitor project KPIs and conduct post-implementation reviews to drive continuous improvement.

Required Skills & Qualifications:

• 5+ years of experience managing Salesforce projects or CRM implementations.
• Demonstrated experience in cannabis industry systems, such as licensing, regulatory compliance, or seed-to-sale tracking platforms.
• Proven experience in grant management solutions, including funding workflows, compliance tracking, and reporting.
• Strong understanding of Salesforce capabilities including declarative tools, automation, and AppExchange integrations.
• Experience with project management tools like JIRA, Microsoft Project, Confluence, or Smartsheet.
• Excellent leadership, stakeholder management, and cross-functional collaboration skills.
• Strong ability to translate complex business needs into detailed functional and technical requirements.

Preferred Certifications:

• Salesforce Certified Administrator
• Salesforce Certified Platform App Builder
• Project Management Professional (PMP) or PMI-ACP
• Certified Scrum Master (CSM) preferred