Site Reliability Engineer

Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

As a member of Advisor Services Technology, Operations team, you will be immersed in a collaborative, innovative, and technically challenging environment joining AST Operations Infrastructure and Security team. The platforms we support are essential to the success of the investment advisor and offer features such as client relationship management, portfolio accounting, trading, data integration, reporting and much more.

We are looking for skilled candidates who are enthusiastic about learning new and existing technologies in order to deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and operations. We are combining these skills to come up with better ways of managing and operating applications. The role will require a high level of responsibility and accountability yet has a support structure necessary for development growth.

The successful candidate will have a proven track record of successfully building and supporting enterprise applications.

What you're good at

• Design, build and perform infrastructure upgrades and provisioning to support our availability and reliability.
• Practice Site Reliability Engineering mindset and solve problems through automation and instrumentation.
• Monitor infrastructure, servers, middleware, databases, and batch jobs.
• Work on capacity planning and management for applications, estimating and analyzing growth rates for vital infrastructure components.
• Support infrastructure Resiliency, Disaster Recovery, and High Availability events.
• Partner with the Dev Leads and other SREs in the team, to ensure implementations are architected and designed from the aspect of infrastructure resiliency.
• Identify opportunities to build innovative tools and solve unique operations problems on large enterprise and mission critical applications.
• Develop tools, frameworks, and instrumentation to validate and increase rollout success for infrastructure platforms.
• Partner within the Support organizations to build and rollout plans for enhanced telemetry and reduce defect leakage for software delivery to production.
• Monitor the current state of infrastructure to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements.
• Understand, advocate, and augment the Schwab Reliability Engineering principles, guidelines, and standards.
• Analyze the business-IT environment (run, grow and transform the business) to detect critical deficiencies, and recommend solutions for improvement.

What you have

Required Qualifications:

• BS in computer science or related technical field
• 1-2 years of experience in Enterprise level Infrastructure orchestration with Ansible, Chef, SALT, Puppet.
• 1-2 years of experience in highly availability and distributed systems, Linux and Windows administration, Data and SAN Storage Networks, NAS, and Networking, leveraging tools to instrument and automate proactively and eventually predictive availability solutions.
• 1-2 years of experience transitioning platforms to the cloud, good understanding of cloud technologies -Google Cloud Platform, Anthos, PCF
• 1-2 years of experience working with Monitoring tools - Splunk, Grafana, Elastic, AppDynamics.
• 1-2 years of experience building scripts using python, Perl, or shell to automate operational tasks & incorporating the solutions into infrastructure.

Preferred Qualifications:

• Experience in software development or system administration can be beneficial.
• Knowledge of scripting languages like Python, PowerShell, or Bash for automation and tool development is a plus.
• Knowledge of networking including DNS, DHCP, firewalls, load balancers and IP routing
• Familiarity with one or more databases- Oracle, SQL Server, Mongo DB.
• Proven capability to provide infrastructure visibility on environment health to technology and business partners.
• Strong automation, innovation, and problem-solving skills
• Customer-focused with good written and verbal communication skills
• Flexibility to participate in on call support rotation.
• Experience with Atlassian tools Jira, Confluence, Bamboo, Bitbucket.
• Excellent debugging skills across a variety of integrated platforms