Program Manager III (Payments PM) / 100% Onsite Required (Menlo Park, CA)

Program Manager III (Payments) / 100% Onsite Required - Menlo Park, CA / (6 Month Contract)
Top Required Skills

• Must be able to work onsite in Menlo Park, CA 5 days per week. this role is 100% onsite.
• 5-7+ years of experience
• Strong proven experience in payment processing and risk systems (very important!).
• Experience working in an ambiguous space and driving projects from ideation to launch.
• Ability to assess, analyze and resolve complicated issues, and distill that complexity into simple and concise concepts.
• Experience problem solving in a collaborative, fast-paced environment
• Project management
• Partner management

Job Description

• This role is 100% onsite. Must be able to work onsite in Menlo Park, CA 5 days per week.
• The mission of this team is to ensure the health stability and high-performance of our global payments platform.
• This team is dedicated to operational partner management of our key payment partners processors and service providers.
• This team's responsibilities include relationship management investigating triaging and solving payment processing issues supporting new partner integrations and influencing internal stakeholders to help drive the business forward.
• Success in this role will require technical knowledge strong analytical/critical thinking skills business acumen and interpersonal ability to manage various partner relationships.
• Our ideal candidate is passionate about payments has a track record of influencing change within large organizations and loves developing people.

Responsibilities:

• Be a company-level expert and advocate for the team coordinating across partner teams including Payments Partnerships Finance Treasury Legal and Engineering.
• Investigate reported escalations across multiple channels while providing timely and accurate responses to our partners.
• Develop and implement scalable solutions to support our global partners.
• Develop and maintain standard internal project and process documentation.
• Drive efficiency productivity and customer-experience improvements.
• Influence external partners effectively in collaboration with the Payment Partnerships team.
• Become an expert in core risk and support infrastructure tools systems and data.
• Investigate reported escalations across multiple channels, while providing timely and accurate responses to internal stakeholders and/or partners.
• Day-to-day partner management
  • Adyen (core + LPMs)
  • Ebanx and Dlocal (LPMs)
  • Chargeback and fraud compliance program tracking
  • Invoice management

Pay and Benefits
The pay range for this position is $80.00 - $93.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Menlo Park,CA.
Application Deadline
This position is anticipated to close on Sep 12, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.