Network Engineer

NETWORK ENGINEER (NETWORK ADMINISTRATOR 2)

JOB SUMMARY
Our client is seeking a Network Engineer to join their Network Services team. Reporting to the Network Services Manager, you ll manage a Tier 2 service-provider network offering services such as dedicated internet, internet exchange peering, content caching, l2/3 VPNs, cloud connect onramps, managed firewall, hosted DNS, content filtering, and more.

DUTIES AND RESPONSIBILITIES

• Ensure the continuous, uninterrupted availability, security, and functionality of the network.
• Perform installation, provisioning, and decommissioning of devices and services.
• Troubleshoot and resolve network related problems, occasionally under extreme pressure.
• Manage timely response to service requests and incidents within ticketing systems.
• Produce and maintain diagrams, records, as-built documentation, and operating procedures.
• Maintain and monitor inventory, assets, and tracking of equipment, parts, and materials.
• Participate in on-call rotation, including after-hours escalation support as needed.
• Maintain vendor relationships, manage contract installations, and liaise with end users.
• Lead, execute, and contribute to all aspects of projects from inception to completion.
• Create, debug, test, and deploy network automation scripts and programming languages.
• Contribute to and execute business continuity/disaster recovery plans as needed.
• Perform optimizations including tuning, upgrading, troubleshooting, capacity planning, etc.
• Oversee network implementation processes, including setting schedules and budgets.
• Research network technologies and stay up to date on advancement in the field.
• Lead testing and recommend purchases of hardware, software, security, and related products.
• Contribute to technical specifications and requirements for procurement documents.
• Participate in virtual and/or physical events and presentations to peers and/or CEN community.
• May provide leadership, supervision, training, and/or professional development plans for staff.
• May represent team and organization on advisory boards, councils, forums, etc.
• Must have a driver s license and ability to travel to sites within CT, New England, and New York.
• Perform other duties as required.

RELATED SKILLS AND COMPETENCIES

• Problem Solving: Demonstrates sound analytic and diagnostic skills dealing with issues that are defined and/or where information is available but must be further manipulated. Once decisions are made, will follow and direct action to implement intended results. Breaks a problem down to manageable pieces and implements effective, timely solutions. Openly and directly confronts issues until resolved.
• Team Orientation: Builds relationships with peers and other departments to achieve objectives. Balances team and individual responsibilities. Exhibits objectivity and openness to others views. Gives and welcomes feedback. Puts success of team above self. Responsibilities are assigned with some latitude for setting priorities and decision-making using established policies and procedures. Results are reviewed with next-level team lead/manager for clarification and direction before proceeding.
• Productivity, Planning, and Time Management: Is proficient in office productivity software such as O365 suite, MS Teams, Google Apps, etc. for collaboration, word processing, spreadsheets, presentation, e-mail etc. Works with the project or team lead in identifying those tasks that are most important, establishes clear priorities and understands the larger picture. Executes tasks and creates documentation as required.
• Physical Demands: This position involves extended periods of sitting and the extensive use of computer and the office equipment. May involve stooping, kneeling, crouching and/or working on step ladders. Involves close vision, color vision, depth perception, and focus adjustment. Must be able to lift 40 lbs. to shoulder height and must have a valid license and ability to drive.

MINIMUM QUALIFICATIONS

1. Bachelor s Degree + 4 years of related experience, or equivalent experience.
2. Experience leveraging BGP, OSPF, and/or ISIS in medium to large scale enterprise networks
3. Very good verbal communication and writing skills.
4. Strong demonstrated understanding of OSI Layers 1 4 and TCP/IP protocols.
5. Strong demonstrated ability to troubleshoot complex inter-related network systems.

PREFERRED QUALIFICATIONS

1. Master s Degree (MD) in a related field OR 5 years experience in an enterprise network environment or Service Provider network
2. CCNP, or equivalent level certification or better, Service Provider track preferred
3. Career certification(s) in cybersecurity, programming, and/or cloud provider service
4. Demonstrated scripting ability utilizing one or more of: Bash, Python, Perl, Ansible
5. Experience with Cisco ONS 15454/NCS2k and/or other optical networking platforms
6. Experience with web content filtering, associated regulations and technologies
7. Advanced knowledge of DNS configurations and troubleshooting