Lead ServiceNow Developer

  • Madison, WI
  • Posted 13 days ago | Updated 13 days ago

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 6 Month(s)
No Travel Required

Skills

ServiceNow
SNOW
ITSM
ITIL
IT Service Management
IT Operations
IT Management
Performance Tuning
Process Automation
API
Agile
Glide API
CMDB
Service Catalog
Certified Application Developer
Certified System Administrator
ITOM

Job Details

Job Title: Lead ServiceNow Developer
Job Location: Madison, WI - Remote within the State of WI - Preferring a local resource at this moment
Job Description:

We are seeking an experienced ServiceNow Lead Developer to design, develop, and implement ServiceNow solutions that drive process automation, IT service management (ITSM), and enterprise-wide workflows leveraging out of box functionality. The Lead Developer will serve as a technical leader, overseeing development best practices, mentoring developers, and ensuring scalable, secure, and compliant ServiceNow implementations.

Qualifications:

  • Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 5+ years of hands-on ServiceNow development experience with multiple implementations.
  • Proven experience as a lead developer or technical lead on ServiceNow projects.
  • Strong knowledge of ServiceNow core modules: Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Request Fulfillment, Discovery, etc.
  • Experience with ITOM, integrations, automations, Service Graph and CSDM.
  • Proficiency in JavaScript, Glide API, REST/SOAP integrations, HTML/CSS, and AngularJS.
  • Familiarity with ServiceNow Flow Designer, Integration Hub, and Scoped Applications.
  • Knowledge of ServiceNow best practices, security models, and performance optimization techniques.
  • ServiceNow certifications strongly preferred:
  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • ITSM, ITOM, or other product-specific certifications
  • Strong leadership, communication, and collaboration skills.

Preferred Skills:

  • Experience with Agile/Scrum delivery methodologies.
  • Familiarity with DevOps pipelines and automated testing in ServiceNow (ATF, Jenkins, Git).
  • Knowledge of ITIL/ITSM processes and frameworks.
  • Ability to interact with senior leadership and business stakeholders to provide technical guidance.
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