Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Able to Provide Sponsorship
Skills
Product Management
Product Strategy
Hospitality Management
Quick Service Restaurant
NCR
Analytics
Cloud Computing
Dashboard
Data Analysis
Hospitality
Ideation
KPI
Management
Operational Efficiency
Mobile Applications
Marketing Operations
Regulatory Compliance
Problem Solving
Stakeholder Management
Point Of Sale
Strategic Thinking
User Stories
Roadmaps
Scrum
Return On Investment
Customer Experience
Collaboration
Communication
Agile
Computer Science
Conflict Resolution
Confluence
Job Details
Role-Product Owner/Product Manager
Location - Atlanta, GA
We are seeking an experienced and customer-focused Product Owner/Product Manager with a strong background in the Quick Service Restaurant (QSR) or Hospitality industry. The ideal candidate will play a pivotal role in defining, developing, and enhancing digital and in-store experiences for restaurant customers, operators, and crew. You will work closely with cross-functional teams to bring technology solutions that drive business performance, improve guest satisfaction, and enhance operational efficiency.
Key Responsibilities:
- Define and prioritize product features and roadmaps based on business goals, customer needs, and market trends in the QSR or hospitality sector.
- Collaborate with stakeholders including marketing, operations, engineering, and design to align product strategy with business objectives.
- Translate business requirements into user stories and manage product backlogs using Agile/Scrum methodologies.
- Own the end-to-end product lifecycle from ideation to delivery and post-launch optimization.
- Lead discovery efforts to deeply understand user behavior, pain points, and opportunities through research and analytics.
- Deliver innovative digital experiences across mobile apps, kiosks, drive-thru, POS, loyalty, or kitchen display systems.
- Monitor product performance and make data-driven decisions to optimize for ROI, customer experience, and operational KPIs.
- Ensure regulatory and compliance requirements specific to the hospitality industry are met.
Required Qualifications:
- Bachelor s degree in Business, Computer Science, Hospitality Management, or related field. MBA is a plus.
- 5+ years of experience in product management, with a minimum of 2 years focused on QSR, food services, or hospitality.
- Proven experience managing digital and/or in-store restaurant technology platforms (e.g., mobile ordering, delivery, loyalty, POS).
- Strong knowledge of Agile methodologies and tools like Jira, Confluence, or Aha.
- Excellent communication, stakeholder management, and problem-solving skills.
- Ability to balance strategic thinking with hands-on execution.
Preferred Qualifications:
- Experience working with third-party delivery partners (DoorDash, Uber Eats, etc.) or integrating with POS providers (e.g., NCR, Oracle Micros).
- Familiarity with loyalty and rewards program mechanics in the food and beverage industry.
- Understanding of data analytics, guest feedback, and performance dashboards to drive feature enhancements.
- Knowledge of cloud technologies and modern architecture for restaurant systems.
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