Overview
Skills
Job Details
Position Summary
We are seeking a highly skilled IT Engineer Specialist to support our Enterprise End-of-Life (EOL) Software Management Initiative. Over time, the enterprise software catalog has grown to include redundant, legacy, and unsupported applications that increase operational risk and complexity. This role will focus on identifying, assessing, and retiring software titles, as well as packaging, deploying, and maintaining supported applications. The engineer will collaborate across security, compliance, and engineering teams to ensure streamlined lifecycle management, standardization, and compliance with organizational and industry best practices.
Key Responsibilities:
- Lead and support full lifecycle EOL software management initiatives.
- Conduct enterprise-wide software discovery and usage analysis to identify unsupported, redundant, or vulnerable applications.
- Collaborate with project managers, security, compliance, and engineering teams to validate and execute EOL candidates.
- Manage risks, issues, and change requests related to software lifecycle activities.
- Document findings, remediation strategies, and technical decisions.
- Ensure successful decommissioning and cleanup of retired software across Active Directory, MECM, and MDT.
- Provide technical leadership on packaging, repackaging, and deployment best practices.
- Present technical findings and recommendations to both business and technical stakeholders.
- Standard Software Packaging & Deployment Responsibilities
- Pre-packaging research, validation, and preparation.
- Package creation and repackaging with validation/quality control.
- MECM integration and application creation.
- Validation of installs/uninstalls via MECM.
- AD group creation for test and production environments.
- Support UAT with customer teams and ensure successful pilot deployments.
- Create user/device collections (via right-click tool or manual queries).
- Deploy applications in pilot and production environments through MECM (with appropriate change tickets).
- Retire/delete old versions of applications across AD, MECM, and MDT.
- Notify stakeholders of new/retired software and ensure proper documentation and cleanup.
Required Qualifications:
- Strong knowledge of software lifecycle and EOL management processes.
- Proficiency in PowerShell, SQL, WQL, Power BI, and software inventory tools.
- Hands-on experience with Microsoft Endpoint Configuration Manager (MECM).
- Proven expertise in software packaging, repackaging, and deployment technologies.
- Familiarity with Windows 10/11, macOS, and VDI enterprise environments.
- Experience with change management processes (initiating, documenting, and submitting change requests).
- Advanced analytical, troubleshooting, and problem-solving skills.
- Strong communication, documentation, and cross-team collaboration abilities.
Preferred Qualifications
- 3+ years of dedicated Software Packaging Engineering experience.
- Experience with Splunk, Uber Agent, and advanced reporting/monitoring tools.
- Experience with InstallShield and Liquid ware FlexApp.
- Industry certifications in software engineering, endpoint management, or IT lifecycle management.
Skill Matrix:
- Software Discovery & Inventory
- Usage Analysis & Reporting
- EOL Planning & Execution
- Scripting (PowerShell, SQL)
- MSI Editing & Repackaging
- Native Install Technologies
- MECM Application Packaging & Deployment
- Stakeholder Engagement & Communication