HP NonStop Tandem & Oracle GoldenGate : Technical Support Analyst

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Oracle GoldenGate
HP NonStop
Tandem

Job Details

HP NonStop Tandem & Oracle GoldenGate : Technical Support Analyst

  • Experience : 10 + yrs exp
  • JobLocation : United States : Remote
  • Must have Skill : Technical Support , analyst , HP NonStop Tandem & Oracle GoldenGate
  • Role Type : Full Time | Contract | CTH

Job Summary:

We are seeking a Technical Support Analyst with expertise in HP NonStop Tandem and Oracle GoldenGate.

he ideal candidate will provide L2/L3 production support, troubleshoot network and system issues, and ensure high availability of mission-critical applications. This role involves working with heterogeneous environments, including Unix, Linux, and Oracle, and requires strong problem-solving skills to handle complex technical incidents.

Key Responsibilities:

  • Provide technical support for HP NonStop Tandem systems, including file systems, networking, and middleware components.
  • Support and troubleshoot Oracle GoldenGate replication issues, performing root cause analysis and resolution.
  • Configure network settings and resolve connectivity issues within HP NonStop environments.
  • Monitor and analyze TCP/IP traces, wire chart traces (sniffer traces), and Tandem networking traces for problem diagnosis.
  • Perform system monitoring using tools like Prognosis, ensuring proactive issue detection and resolution.
  • Assist in documenting SNA (System Network Architecture) diagrams to aid troubleshooting and knowledge sharing.
  • Collaborate with cross-functional teams to support upgrades, migrations, and maintenance activities.
  • Follow SOPs and escalation procedures to ensure compliance with SLA/OLA requirements.

Required Skills and Qualifications:

  • Hands-on experience in supporting HP NonStop Tandem systems (file management, networking, and monitoring).
  • Proficient in Oracle GoldenGate installation, administration, and troubleshooting.
  • Strong understanding of network protocols (TCP/IP) and trace analysis.
  • Familiarity with Unix and Linux environments.
  • Experience using Prognosis or other monitoring tools for system and network health checks.
  • Strong analytical and troubleshooting abilities with proven incident resolution skills.
  • Excellent communication and documentation skills.

Preferred Qualifications:

  • HP NonStop certification or equivalent training (can be provided).
  • Experience in banking, financial services, or mission-critical production support environments.
  • Exposure to ITIL practices and experience with tools like ServiceNow or Remedy.

This position is ideal for a candidate who thrives in a 24x7 production support environment, has deep knowledge of HP NonStop Tandem systems, and can ensure reliable performance of systems integrated with Oracle GoldenGate.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.