Telephony Contact Architect

Overview

Remote
$60 - $65
Contract - W2
Contract - 6 Month(s)

Skills

Contact Center
Telephony Architect
CCaaS
APIs
SIP
SBCs
SQL

Job Details

Telephony Contact Architect

Remote

6-12 month

  • 7+ years in enterprise contact center telephony architecture
  • Hands on experience with CCaaS Platforms (Amazon, Cisco,)
  • Deep understanding of SIP, RTP, SBCs, codecs
  • Experience with APIs and Kafka/kinesis
  • Strong SQL/DAX experience
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