Sr. Principal Technology Product Consultant - SAP Payroll

Job Summary

This position is a direct report to the Group Product Manager and has sound knowledge of business processes in the specific area of SAP HCM technology enablement and support. This position is responsible for managing one or more SAP products to meet business outcomes, spanning multiple technologies including associated impact, cost and complexity. In that capacity, this position is responsible for the following:

• Product Consultants are the primary facilitators for their product. Product Consultants are responsible for optimizing the value proposition. They anticipate issues and/or complications and respond well to time pressures.
• Serves as domain specific subject matter expert for their assigned product line.

Job Responsibilities

Responsibilities include:

• Work with HR/payroll clients, support and development teams to provide subject matter expertise in the day-to-day support of the HR/payroll business area related to business process and technology integration expertise.
• Work with other support team members including suppliers to ensure client expectations are met related to system reliability, SLA s, ticket resolution, minor modifications and escalations.
• Support the Disaster Recovery (DR) Process for the SAP systems with an emphasis on the systems supporting the HR/payroll function including updating of the DR plan, periodic testing and activation in the event of an emergency
• Monitor and execute IT SOX controls and work closely with internal and external auditors
• Coordinate and run planned outages for systems in area of accountability with the LOB and IT.
• Manage and communicate problem resolution and system restoration status during unplanned outage events to LOB and IT Senior Management.
• After-hours callout is required.
• Develop and maintain an in-depth technical and business knowledge of the HR/payroll business processes to ensure efficient design, programming, testing and implementation of recommended solutions.

Job Specific Qualifications

• Bachelor s degree in Computer Science or a related field and 10 years of relevant experience
• Demonstrated leadership capabilities through projects or other work planning experiences
• Understanding of and experience in IT project management methodologies, requirements management, quality assurance and IT processes.
• Requires broad knowledge of the business area's functions and applications, and of system and technology alternatives
• Demonstrated experience managing outsourced vendors (on and offshore) within the information technology field.
• In-depth knowledge of HR and Payroll Services functions, applications, and system & technology alternatives

Required Competencies:

• Provide application and solutions consulting for SAP Human Resource (HR)/Payroll in the area of Personnel Management/Organization Management with Org Publisher/Time and Pay management/Payroll Accounting/Learning Solutions (TEM)/Employee and Manager Self-Service/Travel Management/Cross Application Timesheet.
• In-depth Knowledge of Success Factors and various modules
• In-depth knowledge and experience in SAP production systems
• Strong oral and written communication skills