Servicenow Architect

  • Dallas, TX
  • Posted 3 days ago | Updated 3 days ago

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Servicenow
Architect
Servicenow Architect
CSA
ITSM
CSDM
CMDB

Job Details

Key Responsibilities

  • CSDM & CMDB Architecture: Define and maintain the enterprise CSDM blueprint, prescriptive guidance for service modeling, and enforce configuration over customization.
  • Service Modeling & Mapping: Drive Service Mapping strategy to align Application Services and Technical CIs to CSDM.
  • Portfolio & Product Alignment (SPM/APM): Integrate SPM & APM data design with CSDM for portfolio analytics.
  • Data Governance & Quality: Define data ownership, stewardship, and governance processes; embed quality gates.
  • Integration & Compliance: Architect platform integrations for CMDB/CSDM data exchange and ensure compliance.
  • Technical Leadership & Enablement: Act as Design Authority, produce architecture artifacts, and mentor teams.

Required Qualifications

  • 10+ years in enterprise architecture or platform engineering with 5+ years implementing CSDM and CMDB at scale.
  • Proven leadership delivering OOB-aligned ServiceNow solutions across ITSM/ITOM/SPM/APM/SACM.
  • Expertise in Service Mapping, Discovery, CI class modeling, and quality automation.
  • Strong integration background (REST/SOAP, Integration Hub), data modeling, and pipeline governance.

Preferred Certifications

  • ServiceNow CSA and CIS certifications (ITSM, SPM/APM, ITOM, CMDB/Discovery).
  • CAD (Certified Application Developer); ITIL v4 Foundation
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