CRM Data Contractor

RESPONSIBILITIES:
Kforce has a client that is seeking a CRM Data Contractor in the Doral, FL area.

Summary:
This role is responsible for analyzing campaign performance across email, direct mail and the website and sharing ways to enhance customer engagement. A successful CRM Data Contractor will be comfortable working with data from many different data sources, preparing and mining data, creating reports and dashboards, and presenting information in a clear and compelling manner. This role works closely with members of the CRM team as well as cross-functional partners throughout the organization.

The ideal candidate will be passionate about turning data into actionable insights. They will have expert-level SQL skills and experience manipulating data in Google Analytics, Looker and Tableau Desktop.

They will possess a strong understanding of statistical techniques and advanced mathematical skills. In addition to strong attention to detail, they have a proactive mindset with a continuous improvement approach to processes and reporting.

The CRM Data Contractor will maintain datasets required for reporting on email, direct mail and website performance. Data will be maintained via SQL through Google BigQuery, SAS Enterprise Guide, Microsoft Excel and similar tools. This role will leverage the Salesforce Marketing Cloud, Movable Ink DaVinci, Optimizely, Asana, etc.

REQUIREMENTS:
* Bachelor's degree - Marketing, Business Analytics, Statistics, or a related field
* 3-5 years of experience in CRM, Marketing Analytics, or a similar role
* Proficient in SQL and experienced with reporting and data visualization tools
* Online industry or travel experience preferred
* Ability to solve complex tasks with simple, clean code
* Outstanding oral and written communication skills one-on-one and in large groups, with the ability to communicate high-level concepts
* Incredible attention to detail
* Experience with Google Analytics (preferably GA4) or other web analytics platforms
* Proficient in SQL, especially BigQuery or SAS Enterprise Guide
* Experienced building reports and dashboards in Tableau Desktop, Looker, or other similar tools
* Familiarity with Salesforce Marketing Cloud or similar ESPs
* Website tagging knowledge is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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