Overview
On Site
USD 105,200.00 - 197,400.00 per year
Full Time
Skills
Attention to detail
Retail operations
Customer experience
Business operations
Data Analysis
Relationship development
Product marketing
Channel sales
Innovation
Strategy
Operations
Sales
Leadership
Retail
Finance
Microsoft Excel
Partnership
Analytical skill
Data
Management
Presentations
Reporting
Payments
Analytics
Business analysis
MBA
Job Details
Summary
We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best.Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar for Apple and our channel partners.The Ownership Operations team helps enable customers to receive an extraordinary experience each time they engage with Apple; while optimizing sales performance. The scope of responsibilities of the team includes ownership and backstage initiatives, commercial performance, small/medium business operations, store operations field leadership, and readiness for campaigns and new product introductions.The AMR Commercial Development Manager will be responsible for analyzing the performance of Apple Retail Stores in North and South America and implement strategies to improve commercial performance.
Key Qualifications
Minimum of 6 years experience in finance, data analysis, or equivalent role.Strong Excel experience required.Excellent partnership and relationship development skills.Proven ability to quantify and support conclusions with analytic data.Capability to develop strategies based on opportunities identified within sales trends and insights.Strong interpersonal skills and the ability to thrive in a highly cross-functional environment.Attention to detail and ability to manage complex processes comfortably.Ability to craft storylines and effective presentations.Ability to make decisions in a timely manner, sometimes with incomplete information and under tight time constraints.Demonstrates Apple's values of inclusion and diversity in daily activities.
Description
You will join a team tasked with enabling comprehensive commercial performance and opportunity reporting views across all Apple Stores' commercial levers, including hero product, AppleCare, accessory ownership, trade in penetration, and monthly payments utilization. The position will work with a large number of cross functional teams in Global Retail Support as well as Senior Apple Stores field leaders. KEY JOB RESPONSIBILITIES INCLUDE: - Building time sensitive, critical Retail commercial sales performance and important metric reports. - Analyzing performance trends across key commercial programs and synthesizing trends into insights and actions. - Partnering with the broader AMR Ownership Operations team to develop strategies to improve performance. - Support executive-facing presentations and business reviews for the Retail Leadership Team (RLT) and Apple's Executive Team. - Maintain key cross-functional partnerships - e.g. Retail Analytics, Retail Finance, WW Product Marketing Finance, Sales Finance, and Channel Sales teams. - Contributes to an inclusive environment through respecting each others' differences and having the curiosity to learn.
Education & Experience
BA preferred. MBA a plus
Pay & Benefits
We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best.Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar for Apple and our channel partners.The Ownership Operations team helps enable customers to receive an extraordinary experience each time they engage with Apple; while optimizing sales performance. The scope of responsibilities of the team includes ownership and backstage initiatives, commercial performance, small/medium business operations, store operations field leadership, and readiness for campaigns and new product introductions.The AMR Commercial Development Manager will be responsible for analyzing the performance of Apple Retail Stores in North and South America and implement strategies to improve commercial performance.
Key Qualifications
Minimum of 6 years experience in finance, data analysis, or equivalent role.Strong Excel experience required.Excellent partnership and relationship development skills.Proven ability to quantify and support conclusions with analytic data.Capability to develop strategies based on opportunities identified within sales trends and insights.Strong interpersonal skills and the ability to thrive in a highly cross-functional environment.Attention to detail and ability to manage complex processes comfortably.Ability to craft storylines and effective presentations.Ability to make decisions in a timely manner, sometimes with incomplete information and under tight time constraints.Demonstrates Apple's values of inclusion and diversity in daily activities.
Description
You will join a team tasked with enabling comprehensive commercial performance and opportunity reporting views across all Apple Stores' commercial levers, including hero product, AppleCare, accessory ownership, trade in penetration, and monthly payments utilization. The position will work with a large number of cross functional teams in Global Retail Support as well as Senior Apple Stores field leaders. KEY JOB RESPONSIBILITIES INCLUDE: - Building time sensitive, critical Retail commercial sales performance and important metric reports. - Analyzing performance trends across key commercial programs and synthesizing trends into insights and actions. - Partnering with the broader AMR Ownership Operations team to develop strategies to improve performance. - Support executive-facing presentations and business reviews for the Retail Leadership Team (RLT) and Apple's Executive Team. - Maintain key cross-functional partnerships - e.g. Retail Analytics, Retail Finance, WW Product Marketing Finance, Sales Finance, and Channel Sales teams. - Contributes to an inclusive environment through respecting each others' differences and having the curiosity to learn.
Education & Experience
BA preferred. MBA a plus
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $105,200.00 and $197,400.00, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.