Desktop Support

Overview

Full Time
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

MICROSOFT PRODUCTS
MICROSOFT ACTIVE DIRECTORY

Job Details

Desktop Support (142273)



Watertown Plank Rd. in Wauwatosa



Onsite - 5 days a week




POSITION SUMMARY:



The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, hardware, software, printing, connectivity, mobile technology, and user set up and authorization, also working all requests, incidents, and problems through to resolution. A critical role of the Desktop Support Technician will strive to provide the best possible end user computing experience for all Milwaukee County employees, contractors, and vendors. The Desktop Support Technician will be hands on with building and imaging PCs and laptops, printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance. This role is committed to addressing recurring issues through consistent ITIL practices.



Top Skills & Years of Experience:

6 months to 5 years experience in

Desktop support

Deploying devices

On the fly device repairs.



Nice to Have Skills:

Workstation, printer and peripheral maintenance and support skills.

General understanding of Client/Server environment.

Experience with Microsoft Active Directory and Azure Active Directory.

Solid understanding of Microsoft products, including Windows operating systems and the Office

suite of applications






;/p>

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.