Overview
On Site
Full Time
Skills
IT Infrastructure
System Administration
Microsoft Exchange
Splunk
Microsoft Windows
Active Directory
Group Policy
Computer Networking
Security Awareness
Performance Metrics
Writing
Windows PowerShell
Scripting
Tier 1
Tier 2
Technical Support
User Guides
Standard Operating Procedure
Training
Conflict Resolution
Problem Solving
Communication
Customer Service
Accounting
Business Administration
Science
Collaboration
Expect
Accountability
SAP BASIS
Job Details
Job Description
This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month.
Position Summary:
The Systems Analyst supports the administration, monitoring, and maintenance of enterprise systems. This role is ideal for a technically inclined professional looking to grow their expertise in system operations, automation, and IT infrastructure within a collaborative team environment.
Minimum Qualifications:
Technical Skills & Experience:
Day-to-Day Responsibilities:
Core Competencies:
Education
Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: Computer and Information Science, High School (HS) (Required)
Work Experience
General Experience - 13 months to 3 years
Certifications
Travel
Less than 25%
Workstyle
Hybrid
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month.
Position Summary:
The Systems Analyst supports the administration, monitoring, and maintenance of enterprise systems. This role is ideal for a technically inclined professional looking to grow their expertise in system operations, automation, and IT infrastructure within a collaborative team environment.
Minimum Qualifications:
- 1-3 years of experience in IT support or systems administration.
Technical Skills & Experience:
- Enterprise Systems Support: Assist with the configuration and maintenance of Microsoft Exchange and ProofPoint systems.
- Automation & Scripting: Basic PowerShell scripting for routine administrative tasks.
- Monitoring & Alerts: Use tools like Datadog and Splunk to monitor system health and escalate issues.
- Infrastructure Knowledge: Familiarity with Windows OS, Active Directory, Group Policy, and basic networking concepts
- Security Awareness: Understand and follow security protocols and patching procedures.
Day-to-Day Responsibilities:
- Support the administration of enterprise email and security systems.
- Monitor system alerts and performance metrics; escalate issues as needed.
- Assist in writing and maintaining PowerShell scripts for automation.
- Document system configurations, procedures, and troubleshooting steps.
- Participate in system updates, patching, and routine maintenance.
- Provide Tier 1 and Tier 2 technical support for system-related issues.
- Collaborate with senior analysts and engineers on IT projects
- Contribute to the development of user guides and standard operating procedures.
- Attend team meetings and training sessions to enhance technical knowledge.
Core Competencies:
- Problem Solving: Able to identify issues and assist in troubleshooting.
- Communication: Effectively communicates technical information to team members.
- Learning Agility: Eager to learn new technologies and grow technical skills.
- Team Collaboration: Works well in a team environment and supports shared goals.
- Client Service: Provides responsive and helpful support to internal users.
Education
Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: Computer and Information Science, High School (HS) (Required)
Work Experience
General Experience - 13 months to 3 years
Certifications
Travel
Less than 25%
Workstyle
Hybrid
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.