Overview
On Site
$40 - $45
Contract - W2
Contract - 12 Month(s)
Skills
network
sdwan
meraki
switch
routing
TCP/IP
Job Details
Network Support Engineer
Location: Phoenix, AZ
Description
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Implement network changes during appropriate change windows (after hours)
- Create network changes as required by ticketing system per incident
- Perform LCM (Lifecycle Management) functions
- Perform Vulnerability Management functions
- Identify proper escalations associated with incidents as they occur
- Follow change and engineering standards documentation
- Provide network triage for all network incidents
- Serve as second-tier support for network operations team when needed.
- Participating in on-call support escalation rotation
Mandatory Skills Required
- Routing & Switching (BGP, OSPF, Spanning Tree, LACP, TCP/IP)
- Meraki experience
- SDWAN (Velo Cloud)
Minimum Qualifications- Education & Prior Job Experience
- Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 3 years of experience in a NOC, help desk, or technical support environment within an enterprise data network/IT industry
- Good knowledge of Spanning-tree protocols (PVST,MSTP,RSTP), QOS, VPN, NAT, VoIP, IPSec, Multicast, DNS services, MPLS networks, network protocols (Ethernet, TCP/IP, SNMP, VLAN Trunking), and routing protocols (BGP, OSPF).
- Good knowledge on Cisco/Aruba/Meraki switches/routing networking
- Experience working with network monitoring tools such as CA Spectrum or Logic Monitor and ITSM platforms such as Cherwell or ServiceNow.
- Experience working with Velocloud/SDWAN/Aruba/Meraki/NexPalo Alto & Fortinet Firewalls/Zscaler equipment is an advantage
- Experience in switch upgrades and refresh activity is a plus
- Basic understanding of public cloud and Azure cloud networking
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.