Overview
Hybrid
Depends on Experience
Contract - W2
Contract - 4 Month(s)
Skills
LAN support
TCP/IP
VLANs
Spanning Tree Protocol
LAN protocols
LAN security standards
IP Address Management Systems
Voice VLAN sizing
Switch acceptance testing
Cisco
Cisco Meraki
HPE Aruba
Juniper Mist
Fortinet
ServiceNow Tier 2 support
Network hardware configuration
Network troubleshooting
Network inventory management
Wireless solutions
Cabling
Routers
Tier 1/Tier 2/Tier 3 support coordination
Job Details
No C2C/H1B/EAD - Since this is a government contract.
Please note that this is a 4-month contract position.
Hybrid work: currently 2 days remote/3 days in office, to 4 days in office in June 2025
Schedule: Mon-Fri (hours of support between 8:00 a.m. ET- 6:00 p.m. ET)
Travel: Open to travel 10%
Required Skills:
Minimum of 5 years of experience in LAN support.
Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
Strong troubleshooting and analytical skills.
Understanding of LAN security standards and methodologies.
Strong communication and interpersonal skills with a team mindset.
Ability to work independently and thrive in a fast-paced, rapidly changing environment.
Continuous learning and staying up to date with the latest trends, technologies, and industry developments in the LAN Engineering field.
Desired Skills:
Experience with IP Address Management Systems to include voice VLAN sizing.
Experience performing switch acceptance for new field sites.
Experience determining whether additional measures are required beyond those provided by the infrastructure tools being deployed.
Experience with other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
Education:
A minimum of five (5) to seven (7) years relevant experience.
A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.
A minimum of five (5) to seven (7) years relevant experience.
A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.
Duties and Responsibilities:
Minimum of 3 years technical experience providing Service Now Tier 2 support to mitigate Service Tickets Issues/Outages/End User support needs.
Monitors network hardware operations to ensure properly set configuration options.
Performs cost/benefit studies of network configuration and recommends enhancements.
Minimum of 3 years technical experience providing Service Now Tier 2 support to mitigate Service Tickets Issues/Outages/End User support needs.
Monitors network hardware operations to ensure properly set configuration options.
Performs cost/benefit studies of network configuration and recommends enhancements.
Advises network users of hardware requirements, configurations, and limitations.
Coordinates installation activities by interfacing with hardware and software planners.
Instructs operations personnel on the use of new equipment.
Coordinates installation activities by interfacing with hardware and software planners.
Instructs operations personnel on the use of new equipment.
Coordinates repair of vendor-owned equipment.
Maintains contact with vendors during problem restorations and advises customers and management of restoration status.
Interfaces with users during the support process.
Interfaces with users during the support process.
May assist with strategic or tactical planning to justify, market, or manage the technology needed for successful business operations.
Working knowledge of Cisco, Cisco Meraki, HP Aruba and Juniper technologies
Responsibilities will include:
Implement and maintain LAN configurations, protocols, and inventory.
Troubleshoot and resolve LAN connectivity issues, including, but not limited to, switches, routers, and cabling.
Document troubleshooting steps and solutions for future reference.
Assist Tier 1 support in diagnosing and resolving LAN-related problems.
Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
Collaborate with Tier 3 LAN Engineers for complex issue resolution.
Perform duties in support of the mission as directed by Client Management.
Typically performs all functional duties independently.
Applicants must provide their phone number. Reference job number A4719.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.