QA Manager

We're looking for an experienced QA Practice Manager and Coach to lead the evolution of quality assurance strategies, champion high standards, and support a thriving team culture. This role is central to refining testing processes, ensuring regulatory alignment, and developing team capabilities through active coaching, mentoring, and collaborative learning.

As a proactive leader, you ll assess current QA frameworks, introduce streamlined practices, and guide the team in adopting agile, DevOps-aligned approaches to testing and delivery.

Core Responsibilities:

• Evaluate and enhance QA processes using data-driven insights to eliminate inefficiencies and strengthen delivery outcomes.
• Maintain rigorous alignment with industry regulations and internal quality standards.
• Lead professional development efforts through training, workshops, and knowledge-sharing forums.
• Define and monitor key metrics to inform continuous improvement and drive process transparency.
• Manage team performance through structured feedback, coaching conversations, and developmental planning.
• Support contractor hiring efforts by managing interview coordination, assessments, and role clarity discussions with stakeholders.

Key Competencies:

• Strong analytical skills with a keen eye for process refinement
• Proven ability to solve complex problems and navigate change
• Deep understanding of QA strategies, Agile methodologies, and DevOps tooling
• Skilled communicator who thrives in cross-functional environments
• Leadership presence with a coaching mindset and a drive for results
• Comfortable using data and KPIs to evaluate team and process performance
• Passion for professional development and continuous learning

Must-Have Attributes:

• Demonstrated experience in people management, coaching, mentoring, and performance evaluation
• High intrinsic motivation and a growth-driven mindset

Technical Expertise:

• Testing Approaches: BDD, TDD, functional and non-functional testing
• Tools: Selenium, Katalon, Postman
• Automation & CI: Bash scripting, Docker, Git, CircleCI, Argo Workflows
• Test & Work Management: Jira, Xray, Git