Overview
Skills
Job Details
Position Description :
This position is a 12 month contract position and expected to be Hybrid.
Summary
IT Systems Engineer is needed to support a site expansion project at site in Clayton, NC. The ideal candidate will provide Tier 1-2 operational support as part of a cross-functional IT Infrastructure team, as well as assist in the maintenance & administration of IT systems. The role will report to the IT Infrastructure Manager for the FFEx project.
Job Description:
* Perform life-cycle system development tasks for IT network & infrastructure systems preferred.
* Operate infrastructure networks equipment/systems under FDA regulations & guidelines as they relate to computer-based information & automation systems preferred.
* Adhere to IT Networking/ infrastructure policies & procedures preferred.
* Responsibility for implementing IT network security preferred.
* Coordinates activities of IT Networking/infrastructure/Application teams preferred.
* Maintain network/infrastructure documentation in accordance with federal & corporate requirements preferred.
Duties
* Install, troubleshoot, diagnose & resolve issues with IT network devices (switches, routers, firewalls, WAPs, etc.) & infrastructure systems (Monitoring Tools, Network Management systems, etc.)
* Hands-on with hardware & software including server room & patch room build outs
* Operate infrastructure networks equipment/systems under FDA regulations &
guidelines as they relate to computer-based information & automation systems
* Provide tier 1-2 IT network support, including after-hours
* Provide tier 1-2 server administration/support for onsite virtual servers
* Provide tier 1 support of site ERP system, SAP, including iDOC monitoring, analysis, & resolution
* Liaison between Site end users & HQ end user support for site ERP system, SAP
* Provide ad-hoc production support & after-hours support to the site for IT related issues
* Maintain network/infrastructure documentation in accordance with corporate requirements
* Support backup/restore processes for manufacturing systems
* Interacts with equipment & service vendors for troubleshooting, installation, improving reliability &/or efficiency purposes
* Provide superior customer service.
Qualified candidates would have the following:
* Bachelor's Degree in Computer Science, Information Technology or related field from an accredited university required.
* May consider an Associate's degree in Computer Science, Information Technology or related field from an accredited college and seven (7) years of experience implementing & administering networks in a medium to large enterprise
environment and supporting Windows based virtual servers.
* Certification in a networking infrastructure discipline (e.g. CCNA, CCNP) preferred.
* Specific knowledge of networking principles & concepts preferred.
* Trouble-shoot, diagnose, resolve & document IT network devices (switches, routers, firewalls) & infrastructure systems (Monitoring Tools, Network Management systems, etc) preferred.
* Experience supporting Windows based virtual servers preferred