Overview
Remote
$50+
Contract - W2
Contract - 5 Month(s)
Skills
Agile
Customer Relationship Management (CRM)
Digital CX
Product Manager
Product Owner
CRM
Diabetes
pharma
pharmasutical
medical device
Job Details
Title: Product Manager - Digital CX
Job ID: 272
Location: San Diego, CA or Acton, MA - Remote
Duration: 06+ months
Position Overview:
We are looking for a self-motivated, experienced Product Manager to join our Digital CX Product Management Customer Experience team responsible for developing new products and optimizing existing capabilities throughout the customer journey. This successful leader will have experience leading end-to-end product management for global digital products, with the ability to translate business goals into high-impact product initiatives. Working in an Agile environment, in collaboration with a cross-functional team, this person will be responsible for defining and executing the Product roadmap for our digital customer experience offerings and ensuring the Backlog is properly prioritized, defined and executed for the team.
Education and Experience
- Bachelor's degree and 5+ years of relevant work experience.
- 5+ years of experience using Agile methodologies, related to Product Owner & Product Manager roles.
- Knowledgeable of IT systems development strongly preferred
- Familiarity with Web and CRM platforms strongly preferred
- Demonstrates strong communication skills with audiences with various levels of technical background.
- Experience in digital customer experience/success is preferred
- Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment
- Strong problem-solving skills for complex business challenges.
- Passion to continuously improve processes and practices.
- Diabetes experience or knowledge a plus
Additional Information
The position is eligible to be 100% remote, or hybrid if desired. The preferred location is near San Diego, CA or Acton, MA.
Travel is estimated at <25% but will flex depending on business need.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.