Overview
On Site
Full Time
Skills
SEP
Information Technology
Technical Support
Computer Networking
Computer Hardware
Telecommunications
Policies and Procedures
Customer Service
Customer Support
Microsoft Windows
OS X
Microsoft Office
Insurance
Regulatory Compliance
ADA
Human Resources
Strategic Planning
Job Details
Location: Farmville, VA Category: Classified Posted On: Tue Sep 23 2025 Job Description:
Longwood University invites qualified applicants to apply for the position of Information Technology Specialist I (00018). The successful candidate will provide technical support to faculty/staff and students regarding networking, software, hardware, e-mail, and telecommunications. This position is responsible for resolving as many customer issues as possible over the phone and for creating and assigning work orders to the appropriate technician when necessary. The successful candidate must effectively communicate policies and procedures to faculty/staff and students over the phone, electronically, and in person as needed. Assistance with hands-on computer repairs is also a requirement as needed.
This position is located in Farmville, Virginia, and is required to work in person on Longwood University's campus.
Job Requirements:
This is a full-time, classified, non-exempt position in pay band 4. A successful fingerprint-based criminal background investigation is required. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
Commonwealth of Virginia benefits accompany this position to include:
Per CFR: Title 34, the Title IX Coordinator's contact information can be located through this link .
A diversified workforce is an important part of our strategic plan. EOE/AA
Longwood University invites qualified applicants to apply for the position of Information Technology Specialist I (00018). The successful candidate will provide technical support to faculty/staff and students regarding networking, software, hardware, e-mail, and telecommunications. This position is responsible for resolving as many customer issues as possible over the phone and for creating and assigning work orders to the appropriate technician when necessary. The successful candidate must effectively communicate policies and procedures to faculty/staff and students over the phone, electronically, and in person as needed. Assistance with hands-on computer repairs is also a requirement as needed.
This position is located in Farmville, Virginia, and is required to work in person on Longwood University's campus.
Job Requirements:
- High school diploma / GED
- Experience in a customer service environment
- Demonstrated ability to communicate effectively and efficiently, and to provide outstanding customer support via telephone, electronically, and in person is essential
- Strong knowledge of various software applications, including Windows OS, Mac OS, and Microsoft Office Suite
This is a full-time, classified, non-exempt position in pay band 4. A successful fingerprint-based criminal background investigation is required. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
Commonwealth of Virginia benefits accompany this position to include:
- State health and dental benefits & flexible spending accounts
- Paid leave (which may include sick leave, personal leave, annual leave, etc.), and 13 holidays
- Retirement savings plans (some with limited employer match available (VRS))
- Life & Long-Term care insurance
- Employee Assistance Program
- Employee discounts for various services, including Verizon.
- Educational benefits for most employees
- Cost-effective Fitness Center membership for employees
Per CFR: Title 34, the Title IX Coordinator's contact information can be located through this link .
A diversified workforce is an important part of our strategic plan. EOE/AA
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.