Overview
Skills
Job Details
SAP solution support Assist senior functional leads with configuration in SAP modules supporting STR: CS/SD (service orders, quotes, billing), PM/EAM (equipment/installed base), MM (inventory/purchasing), PP (repair orders/routings), QM (inspection/testing), FI/CO (costing/settlement), DMS, and Fiori apps.
Help enable serial number tracking, equipment as?found/as?left history, warranties, core charges/exchanges, repair BOMs/routings, and COPA margin visibility.
Support pricing conditions for repair quotes and ensure accurate cost capture and settlement flows.
Testing, training, and change Create test scripts; execute unit/SIT/UAT; log defects and retest fixes.
Prepare SOPs, quick reference guides, and training materials; conduct end?user training.
Support go?lives, stabilization, and hypercare; meet ticket resolution SLAs and track recurring issues for continuous improvement.
Data and integration