Overview
On Site
Compensation information provided in the description
Full Time
Skills
Application Support
Business Intelligence
Recruiting
Systems Design
Backup
Computer Hardware
Enterprise Software
Inventory
System Administration
Software Documentation
Policy Administration
Business Operations
Policies and Procedures
Database Security
Web Applications
Microsoft SQL Server
Microsoft Exchange
Disaster Recovery
Business Continuity Planning
Repair
Licensing
Regulatory Compliance
Scripting
Data Flow
Computer Science
Information Systems
Microsoft
Microsoft Windows
Tableau
Technical Support
Customer Support
SAS
Microsoft Power BI
FTP
SFTP
Authentication
System Integration
Process Automation
Microsoft BizTalk Server
Data Integration
Extract
Transform
Load
QNXT
Facets
Electronic Health Record (EHR)
Epic
Allscripts
Document Management
Microsoft Office
Scripting Language
Windows PowerShell
Transact-SQL
Server Hardware
Storage
Virtualization
Microsoft Servers
Operating Systems
Active Directory
Cloud Computing
Microsoft Azure
Amazon Web Services
Data Security
ROOT
Software Design
ITIL
IT Service Management
System Documentation
Effective Communication
Customer Service
Articulate
Presentations
IT Management
Leadership
Motivation
Collaboration
Team Leadership
Project Management
Vendor Management
Organizational Skills
Analytical Skill
Research
Drawing
Positive Attitude
FOCUS
Management
Job Details
Pay & Benefits
Estimated hiring range $88,430 - $108,080 / year, 5% bonus target, full benefits. ;br>
Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.
Job Title
IS Application Systems Administrator II
Exemption Status
Exempt
Management Level
n/a
Direct Reports
n/a
Manager Title
IS Application Support Manager
Department
Business Intelligence
Requisition
25000
Pay & Benefits
Estimated hiring range $88,430 - $108,080 / year, 5% bonus target, full benefits. ;br>
Posting Notes
This is a fully remote position, but you must reside in one of the listed 9 states.
Job Summary
The IS Application Systems Administrator II is responsible for implementing and maintaining corporate applications, as well as influencing and recommending selection of effective application solutions in support of business strategies. This role is essential in executing and maturing CareOregon's applications system support model. This position spends substantial time evaluating, architecting, implementing, and administering IS policies and systems (plan, design, install, and maintain).
Essential Responsibilities
Application Systems Design
Actively participate in the design and maintenance of highly reliable server-side applications, including but not limited to the Microsoft environment, enterprise applications, custom built applications, data backup systems and cloud services.
Provide advanced knowledge of application systems software /hardware technology to the company and participate in and consult on projects.
Advise other IS teams on best practices for application/processes design.
Participate in the maintenance of the enterprise application portfolio and inventory.
Application Systems Administration and Operations
Execute tasks related to tickets and service requests for basic to advanced server-side activities.
Actively maintain application and server software, such as updates and upgrades.
Analyze business needs; research and recommend solutions which include potential risks and mitigation.
Actively configure and customize application systems.
Help define, as well as run and review reports on applications performance and event anomalies; make minor and advanced internal adjustments and identify substantial gaps based on findings.
Develop and maintain appropriate applications documentation, including current design and operation.
Monitor and ensure quality of data transmissions.
Actively configure user account access to applications as needed.
Participate in an after-hours on-call rotation.
Standards and Policy Administration
Propose requirements and standards for application selection and deployment.
Participate in the ongoing review of existing applications systems to ensure they are designed to comply with established standards and to empower business operations.
Participate in developing and maintaining support policies and procedures.
Assist with the development and management of application/database security policies and systems, such as web applications and SQL server security.
Assist with the development and management of file exchange policies and systems, such as FTP.
Participate in planning for and supporting disaster recovery and business continuity initiatives.
Vendor Coordination and Relations
Establish and maintain effective working relationships with external partners and application vendors including installation and repair of services.
Conduct product and vendor research, and present recommendations to senior administrator and/or management.
Maintain service contracts and licensing; monitor adherence to SLAs with outside parties; monitor adherence to OLAs with internal parties; escalate issues as needed.
Organizational Responsibilities
Perform work in alignment with the organization's mission, vision and values.
Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
Strive to meet annual business goals in support of the organization's strategic goals.
Adhere to the organization's policies, procedures and other relevant compliance needs.
Perform other duties as needed.
Experience and/or Education
Required
Minimum 3 years' experience in Application and Administration support
Experience should include some or all of the following:
o Scripting and automation
o Understanding of Cloud and "as a Service" offerings
o General understanding in Windows
o ITIL concepts and practices
o Familiar with Project Management processes
o Systems integration and data flow
Preferred
Bachelor's degree in Computer Science, Information Systems, or a related field
Mid-level Microsoft certifications
Additional experience in related technology support and/or operational positions
Experience with Windows FTP
Experience with Tableau
Experience with both server level Technical Support, and Customer Support
Experience with SAS
Experience with PowerBI
Experience with Azure FTP
Experience with Azure Key Vault
FTP administration experience: To include setting up post sites, Credentials, working with Vendors who host their own site to set up connections, etc.
SFTP Administration experience: To include setting up authentication
Knowledge, Skills and Abilities Required
Knowledge
Advanced knowledge, skills, and/or abilities in some or all of the following:
o Enterprise applications integration and business process automation tools, such as BizTalk
o Data integration strategy best practices, such as ETL
o Claims processing technologies, such as QNXT and Facets
o Electronic health record technologies such as EPIC and Allscripts
o Document management and collaboration platforms, such as SharePoint and Office 365
o Scripting language technology, such as PowerShell and T-SQL
o Compute environments, such as server hardware, storage and virtualization
o Microsoft server operating systems and core services, such as Active Directory
o Cloud technologies, such as Microsoft Azure and Amazon Web Services
o Data protection solutions
o Troubleshooting performance issues and root causes
o Monitoring systems and best practices
o Principles of application design and best practices
Awareness or knowledge of ITIL and ITSM governance concepts
Knowledge of project management practices
Understands and adheres to governance and process
Skills and Abilities
Advanced ability to author and maintain system documentation
Effective communication skills, including listening, verbal, written, and customer service
Ability to clearly articulate policies and instructions
Demonstrated progress in conveying appropriate level of detail effectively to all levels of the organization including non-technical staff
Demonstrated progress in simplifying and presenting complex concepts in an easily understood way
Proactively and appropriately communicates status and needs
Ability to recommend policies, document risks, and propose solutions to information technology management and senior leadership
Possess a high degree of initiative and motivation
Ability to effectively collaborate with coworkers, staff, and leaders across all departments
Demonstrated progress in leading teams of people with some oversight
Demonstrated progress in seeing the big picture beyond a request and taking appropriate holistic action, employing "systems thinking"
Effective project management skills
Effective vendor management skills
Effective organizational skills
Ability to prioritize work based on business need and direction
Effective analytical and research skills; demonstrated progress in seeing patterns in data and drawing appropriate conclusions.
Demonstrated progress in proposing solutions and communicating business value
Ability to maintain a positive attitude
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
Ability to hear and speak clearly for at least 3-6 hours/day
Working Conditions
Work Environment(s): Indoor/Office Community Facilities/Security Outdoor Exposure
Member/Patient Facing: No Telephonic In Person
Hazards: May include, but not limited to, physical and ergonomic hazards.
Equipment: General office equipment
Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.
Work Location: Work from home
#MULTI
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.
Veterans are strongly encouraged to apply.
We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.
Visa sponsorship is not available at this time.
Estimated hiring range $88,430 - $108,080 / year, 5% bonus target, full benefits. ;br>
Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.
Job Title
IS Application Systems Administrator II
Exemption Status
Exempt
Management Level
n/a
Direct Reports
n/a
Manager Title
IS Application Support Manager
Department
Business Intelligence
Requisition
25000
Pay & Benefits
Estimated hiring range $88,430 - $108,080 / year, 5% bonus target, full benefits. ;br>
Posting Notes
This is a fully remote position, but you must reside in one of the listed 9 states.
Job Summary
The IS Application Systems Administrator II is responsible for implementing and maintaining corporate applications, as well as influencing and recommending selection of effective application solutions in support of business strategies. This role is essential in executing and maturing CareOregon's applications system support model. This position spends substantial time evaluating, architecting, implementing, and administering IS policies and systems (plan, design, install, and maintain).
Essential Responsibilities
Application Systems Design
Actively participate in the design and maintenance of highly reliable server-side applications, including but not limited to the Microsoft environment, enterprise applications, custom built applications, data backup systems and cloud services.
Provide advanced knowledge of application systems software /hardware technology to the company and participate in and consult on projects.
Advise other IS teams on best practices for application/processes design.
Participate in the maintenance of the enterprise application portfolio and inventory.
Application Systems Administration and Operations
Execute tasks related to tickets and service requests for basic to advanced server-side activities.
Actively maintain application and server software, such as updates and upgrades.
Analyze business needs; research and recommend solutions which include potential risks and mitigation.
Actively configure and customize application systems.
Help define, as well as run and review reports on applications performance and event anomalies; make minor and advanced internal adjustments and identify substantial gaps based on findings.
Develop and maintain appropriate applications documentation, including current design and operation.
Monitor and ensure quality of data transmissions.
Actively configure user account access to applications as needed.
Participate in an after-hours on-call rotation.
Standards and Policy Administration
Propose requirements and standards for application selection and deployment.
Participate in the ongoing review of existing applications systems to ensure they are designed to comply with established standards and to empower business operations.
Participate in developing and maintaining support policies and procedures.
Assist with the development and management of application/database security policies and systems, such as web applications and SQL server security.
Assist with the development and management of file exchange policies and systems, such as FTP.
Participate in planning for and supporting disaster recovery and business continuity initiatives.
Vendor Coordination and Relations
Establish and maintain effective working relationships with external partners and application vendors including installation and repair of services.
Conduct product and vendor research, and present recommendations to senior administrator and/or management.
Maintain service contracts and licensing; monitor adherence to SLAs with outside parties; monitor adherence to OLAs with internal parties; escalate issues as needed.
Organizational Responsibilities
Perform work in alignment with the organization's mission, vision and values.
Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
Strive to meet annual business goals in support of the organization's strategic goals.
Adhere to the organization's policies, procedures and other relevant compliance needs.
Perform other duties as needed.
Experience and/or Education
Required
Minimum 3 years' experience in Application and Administration support
Experience should include some or all of the following:
o Scripting and automation
o Understanding of Cloud and "as a Service" offerings
o General understanding in Windows
o ITIL concepts and practices
o Familiar with Project Management processes
o Systems integration and data flow
Preferred
Bachelor's degree in Computer Science, Information Systems, or a related field
Mid-level Microsoft certifications
Additional experience in related technology support and/or operational positions
Experience with Windows FTP
Experience with Tableau
Experience with both server level Technical Support, and Customer Support
Experience with SAS
Experience with PowerBI
Experience with Azure FTP
Experience with Azure Key Vault
FTP administration experience: To include setting up post sites, Credentials, working with Vendors who host their own site to set up connections, etc.
SFTP Administration experience: To include setting up authentication
Knowledge, Skills and Abilities Required
Knowledge
Advanced knowledge, skills, and/or abilities in some or all of the following:
o Enterprise applications integration and business process automation tools, such as BizTalk
o Data integration strategy best practices, such as ETL
o Claims processing technologies, such as QNXT and Facets
o Electronic health record technologies such as EPIC and Allscripts
o Document management and collaboration platforms, such as SharePoint and Office 365
o Scripting language technology, such as PowerShell and T-SQL
o Compute environments, such as server hardware, storage and virtualization
o Microsoft server operating systems and core services, such as Active Directory
o Cloud technologies, such as Microsoft Azure and Amazon Web Services
o Data protection solutions
o Troubleshooting performance issues and root causes
o Monitoring systems and best practices
o Principles of application design and best practices
Awareness or knowledge of ITIL and ITSM governance concepts
Knowledge of project management practices
Understands and adheres to governance and process
Skills and Abilities
Advanced ability to author and maintain system documentation
Effective communication skills, including listening, verbal, written, and customer service
Ability to clearly articulate policies and instructions
Demonstrated progress in conveying appropriate level of detail effectively to all levels of the organization including non-technical staff
Demonstrated progress in simplifying and presenting complex concepts in an easily understood way
Proactively and appropriately communicates status and needs
Ability to recommend policies, document risks, and propose solutions to information technology management and senior leadership
Possess a high degree of initiative and motivation
Ability to effectively collaborate with coworkers, staff, and leaders across all departments
Demonstrated progress in leading teams of people with some oversight
Demonstrated progress in seeing the big picture beyond a request and taking appropriate holistic action, employing "systems thinking"
Effective project management skills
Effective vendor management skills
Effective organizational skills
Ability to prioritize work based on business need and direction
Effective analytical and research skills; demonstrated progress in seeing patterns in data and drawing appropriate conclusions.
Demonstrated progress in proposing solutions and communicating business value
Ability to maintain a positive attitude
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
Ability to hear and speak clearly for at least 3-6 hours/day
Working Conditions
Work Environment(s): Indoor/Office Community Facilities/Security Outdoor Exposure
Member/Patient Facing: No Telephonic In Person
Hazards: May include, but not limited to, physical and ergonomic hazards.
Equipment: General office equipment
Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.
Work Location: Work from home
#MULTI
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.
Veterans are strongly encouraged to apply.
We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.
Visa sponsorship is not available at this time.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.