Overview
Skills
Job Details
Job Title: Techno-Functional Lead (ERP Financial and Zuora, Zone, Charge Bee, RevRec Experience)
Location: San Ramon, CA (Remote)
Duration: Long Term
We are seeking a dynamic and experienced Techno-Functional Lead for implementing Order to Cash product. The ideal candidate will have strong experience in SaaS/ CRM / ERP Implementation, and domain expertise in Order-to-Cash (O2C) or revenue processes.
Summary:
The Techno-Functional Lead will deliver and integrate the Client enterprise-level platform of large-scale professional service projects. He/she will have considerable experience with enterprise software implementations, and deep knowledge in the Order-to-Cash (OTC) space, with specific reference to subscription billing/usage-based billing. In addition, leveraging strong communication skills is essential throughout the implementation phase as we are committed to becoming a trusted advisor to our customers and are devoted to their success. We are seeking an enthusiastic, self-motivated professional who loves to work in a fast-paced environment, is eager to learn and grow with the company
Responsibilities
Serve as the Techno-Functional Lead and a subject matter expert in the Order-to-Cash (OTC) space
Lead the requirements gathering sessions, conduct gap analysis, map business requirements to RecVue functionality and configure the system
Evaluates all billing and revenue functions, including integration with external systems to optimize, automate and improve user experience
Serve as the primary day-to-day contact for clients, third-party vendors, partners and internal project stakeholders
Collaborate with the Engineering team to develop estimates and overall implementation solution plans
Facilitate user acceptance and validation of functionality with the business
Has overall accountability for the implementation to include quality, accuracy, security, and usability of related functions by implementing adequate processes and audit trails
Coordinate with the project manager during project setup and planning activities and ensure timely delivery of solutions
Qualifications
8-10 years of experience with implementation and support of order-to-cash (OTC) and/or Revenue Management applications
Must have prior implementation experience in Oracle ERP, NetSuite ERP and/or Workday with a focus on Order-to-Cash business processes
Good understanding of Subscription and Usage-Based Billing concepts is highly desired
Must have excellent client-facing skills including self-presentation and clarity of verbal and written communication
Must have excellent analytical, problem-solving, time management and decision-making skills required