Overview
On Site
Depends on Experience
Full Time
Skills
Help Desk support
ITSM system
remote control software
Windows 10/11
Office 365
Citrix
and VPN.
Job Details
Help Desk Specialist
Houston, Texas 77064
Contract to Hire
Rate: $30/Hr on W2
Locals ONLY
s and s and those who are authorized to work for a fulltime/perm position are encouraged to apply.
Requirements:
- 3 Years of proven working experience in providing Help Desk support
- Maintain a high first-contact resolution percentage.
- 3 Years experience supporting and troubleshooting connectivity to networks.
- Working knowledge of ITSM system, remote control software, Windows 10/11, Office 365.
- Experience with remote support through Citrix, and VPN.
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Excellent customer service orientation and service
- Microsoft Certifications, A+, or other relevant IT Certifications.
MUST be available to work Weekends, Holidays & Overtime
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.