MES Modelling Support Engineer

  • Santa Clara, TX
  • Posted 5 hours ago | Updated moments ago

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12+ month(s)

Skills

Product Support
Testing
Business Systems
Offshoring
Modeling
Technical Training
Demonstrations
Knowledge Base
User Experience
Enterprise Architecture
KPI
Quality Assurance
Acceptance Testing
Fluency
English
Writing
Business Acumen
Project Management
Management
Communication
Manufacturing Execution System
Project Development
MES
Semiconductors
Collaboration
Partnership
Prototyping
Agile
Dashboard
Real-time

Job Details

MES Modelling Support Engineer (Global Product Support and Testing Analyst)

Location: Santa Clara, CA (100% Onsite)

Key Responsibilities

Document and maintain MES Modelling process.

Configure the MES System to meet business needs.

Implement the MES Modelling solution, integrated with other key factories and business systems, for our customers

Support MES Modelling and help set up an offshore support model in APAC.

Guide the team to navigate issues and partner with teams beyond MES including EA and Tool software teams

Present technical information to customers including technical contributors and managers.

Create, evolve and implement MES Modelling application training and/or demonstrations

Knowledge base contribution/management

Deep engagement with internal customers and end users.

Works with user-focused groups to define self-service user experience, support, and monitoring for customers.

Support the functional architecture for multiple processes in a semiconductor lab and applications supporting them that are beyond EA and MES.

To Support Global business per their time zones.

Develop support metrics and work with management on the KPIs

Participate in QA checkpoints during delivery to provide guidance and ensure solution aligns with original scope

Review the UAT test case and work with business and execution team closely to sign off on release.

Qualification / Skills

Fluent in English Writing, Listening. Balance of technical knowledge and business acumen

Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively

Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment

Proven experience in / Functional Knowledge of an MES system, FactoryWorks MES is required

Prior working experience in the semiconductor industry or semiconductor knowledge will be preferred.

Education & Experience:

Bachelor's degree and at least a year of product or project development experience

Experience of working on a MES solution and /or Semiconductor space.

Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles

Experience successfully driving end-to-end delivery of data and intelligence solutions, including a wide variety of mechanisms, e.g. dashboards, APIs, real time alerts, etc.

Travel: 0-10%

Experience: 5-7 years.

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