Technical Product Manager

College Board - Global Strategy and Talent - GenAI Studio

100% Remote; aligned to working core EST hours

About the Team

College Board is taking a mission-first approach to generative AI, envisioning a future where humans drive responsible generative AI transformation within education. As technology evolves, we're accelerating experimentation and building staff capacity with purpose and care. Our aim is simple: deliver outsized value through ethical, real-world applications that serve students, educators, and members.

The GenAI Studio is College Board's internal innovation engine behind this work. Launched in 2024, the Studio exists to accelerate experimentation and unlock the transformative potential of GenAI in service of our mission.

Spanning our Strategy and Technology divisions, we are a cross-functional, entrepreneurial team unified by a shared belief that AI, when guided by ethics and rigor, can enhance learning outcomes and operational excellence. From workforce enablement to product R&D, the Studio operates at the forefront of the GenAI landscape: enabling a culture of experimentation, building cutting-edge tools, and embedding human-centered AI innovation and literacy throughout our ecosystem. Join us in turning bold ideas into real impact for millions of students.

About the Opportunity

As the Technical Product Manager on the GenAI Studio's Workforce Enablement team, you will turn bold ideas into replicable, technically feasible, and responsible GenAI solutions that transform the way College Board works. You'll own a portfolio of internal GenAI products and experiments from discovery to implementation, focused on two outcomes: (1) driving high-value, scalable use-cases with measurable organizational impact, and (2) enabling scaled adoption and integration by working cross-functionally with Strategic Sourcing, Technology, and Strategy partners in service of our mission. You'll join technical discussions (e.g., API integrations, data architecture, security, testing) and make informed product trade-offs with engineers and vendors, while also standing up agile product teams, running sprints, and embedding responsible AI practices into every solution. You will cut through ambiguity and separate signal from noise, focusing the team on what matters most.

In this role, you will:

Drive high-value, future-proof GenAI experimentation (70%)

• Translate business problems into technically feasible GenAI solutions with clear hypotheses and success metrics.
• Manage end-to-end launches, moving from discovery to prototype to pilot to scale with responsible-by-design practices (security, privacy, accessibility).
• Ensure delivery against scope and milestones by identifying risks, removing blockers, coordinating vendors/licenses, and aligning cross-functional teams.
• Define hypotheses, success metrics, and evaluation methods for GenAI pilots; instrument experiments to measure productivity, quality, safety, and ROI.
• Scan emerging practices and technologies and translate them into pragmatic pilots that fit College Board contexts.
• Use qualitative and quantitative data to assess performance and inform next steps.

Join technical conversations and co-own the lifecycle of internal GenAI tooling (30%)

• Participate in relevant technical scoping for enterprise-wide releases.
• Ship with quality and responsibility by aligning to security, privacy, accessibility, and compliance standards, and by documenting decisions and guardrails.
• Report progress and impact through transparent metrics, dashboards, and release communications.
• Communicate roadmap, releases, and outcomes clearly to stakeholders; drive change management that builds trust and adoption.
• Design and run experiments (e.g., A/B tests and internal pilots) and use the results to decide whether to roll out widely, adjust the approach, or sunset the product
• Document repeatable models so divisions can adopt with confidence.

About You

To qualify for this role, you must have:

• 5+ years leading and owning digital product implementations in AI or automation-centered solutions, driving strategy, roadmaps, and a prioritized backlog from discovery through delivery.
• Proven ability to lead cross-functional teams, partnering with engineering/ML, design, and research; writing crisp requirements and negotiating technical/product tradeoffs.
• Strong stakeholder engagement and change management abilities, including communicating scope, milestones, releases, and risks, and driving adoption and behavior change across teams.
• Hands-on technical fluency, partnering with engineering on core building blocks such as APIs, data workflows, system integrations, prompt design and versioning, retrieval and data prep, function/tool use, monitoring and analytics; able to guide discussions on architecture, security, and testing without being an engineer yourself.
• Track record of evidence-based experimentation and iteration, including running pilots, A/B tests, and data-driven evaluations to decide when to scale, pivot, or sunset solutions.
• Experience shipping LLM/AI or automation features in production workflows, such as assistants, retrieval/RAG, agents, summarization or classification tools.
• Ability to evaluate emerging GenAI technologies with clear metrics (e.g., gold sets, offline/online tests, human-in-the-loop review) and track quality, safety, latency, and cost, while translating findings into pragmatic pilots and actionable guidance for non-technical teams and L&D.
• User-centered practices, including running interviews, conducting usability tests, and translating insights into prioritized stories with clear acceptance criteria and measurable outcomes.
• Commitment to responsible AI by design, embedding privacy, security, accessibility, and compliance into all product decisions and documenting mitigations and guardrails.
• Operational excellence in practice, including establishing team mechanisms (rituals, templates, checklists) and coordinating vendors and tools to deliver on time with quality.

All roles at College Board require:

• A passion for expanding educational and career opportunities and mission-driven work
• Authorization to work in the United States for any employer
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.
• Clear and concise communication skills, written and verbal
• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.

About Our Process

• Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.

What We Offer

At College Board, we offer more than just a paycheck-we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

• The hiring range for this role is $80,000 - $157,000.
• Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
• We aim to make our best offer upfront-rooted in fairness, transparency, and market data.
• We adjust salaries by location to ensure fairness, no matter where you live.

You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more.

#LI-MS1

#LI-REMOTE