IT Operations Manager

Overview

Hybrid
$90,000 - $115,000
Full Time

Skills

itil
itsm
servicenow
service now
change management
problem management
incident management
it operations
service manager

Job Details

IT Operations Manager | Financial Services | Remote | $90k-$115k

This role can be based in Cleveland, OH - Kansas City, MO - Philadelphia, PA

The IT Operations Manager position is open with a financial services organization that are looking for someone to overhaul and manage their ITSM program. Currently, they have very limited process in place within their ITSM function, and are looking for somebody that has implemented and managed an ITIL-focused program and is able to lead a team around this.

This position does not require an engineer, but someone who can identify the organizations current standing and challenge the status quo to help develop & own the function. This person will need to be ITIL certified (any version) be familiar with implementing change, incident and problem management practices.

Key Skills needed:

  • ITIL Certification (Any version)
  • Experience building an ITSM function from the ground up
  • Implementation of change, incident and problem management
  • 2+ years' leadership experience

If interested in this position, and for more information please apply now!

IT Operations Manager | Financial Services | Remote | $90k-$115k