Overview
On Site
$DOE
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - Long term
Skills
CRM
Job Details
Job Title: Senior System Analyst
Location: Hartford, CT (Day 1 Onsite)
Duration: Long-term contract
Need 10+ Years Candidate
Job Description:
- Act as the liaison between Business and Developers and QA groups within the scrum team.
- Ability to independently collaborate with other IT teams to understand current system states and Web Services that need to be utilized for the user stories.
- Understand the data elements on the web services to help map them to the business requirements.
- Work closely with the Developers to create various screen mock ups and help them map data to screen.
- Support BA, Dev, and QA teams during the lifecycle of the project within the scrum team
- Participate/ Support Agile process (feature and user story grooming sessions, user story sizing)
- Ensure that Dev and QA thoroughly understand the business requirements.
- Ensure that the test cases and test scripts are complete and cover all aspects of testing a story.
- Extensive Experience to work with web services
- Manage SFDC development cycle to ensure compliance with internal governance and standards
- Develop functional specifications for system features and reports
- Create standard profiles and roles and document processes for onboarding/deleting users
- Monitor design and execution by 3rd party vendors to ensure compliance with internal architecture and governance
- Perform root cause analysis and troubleshoot business systems, interfaces, configurations, etc., including testing and researching data integrity/accuracy
- Need to assist with CRM troubleshooting and solution implementation. Experience in these aspects of SFDC is essential for this role.
- Develop customized reports, dashboards, and processes within the Salesforce platform to enhance visibility to pipelines and forecasts.
- Work with cross-functional teams to collect data and generate competitive strategies
- Administer system and analyze database metrics to ensure project/product optimization
- Perform configuration and customization of Salesforce platform (workflows, dashboards, custom objects, etc.)
- Awareness of AppExchange solutions and add-ons to enhance CRM.
- Working with SQL queries, and Service Cloud, Health Cloud products
- Provide operational support to Front Office and internal sales operations teams in Salesforce-related issues
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.