Overview
Skills
Job Details
Duration: Contract
Location: Miami, FL (Onsite)
Formal Education & Certification
College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.
Microsoft Certifications desired but not required.
Knowledge & Experience
Excellent analytical / complex problem-solving skills
Strong verbal and written communication skills
Ability to complete accurate work with fast turn-around times
Knowledgeable about both business and technology
Able to make connections between business needs and technology solutions
Experience in the following is a plus:
LAN, WAN, and WLAN technologies
Windows Server family; configuration, support, deployment, migration, and optimization.
Virtualization; VMWare, Hyper-V, etc.
Enterprise cloud environments (Azure)
Implementation and troubleshooting SMB level networking equipment
Solid knowledge and proficiency with Microsoft Office & 365 products
Strong organizational, multi-tasking, detail-oriented, and time management skills
Ability to concisely describe or summarize a problem and steps taken to diagnose and resolve it, in writing and in person
Strong documentation skills
Adaptability to changing priorities, as needed
Positive teamwork skills
Maintains a high level of confidentiality
Maintain a high level of professionalism and a courteous demeanor
Personal Attributes
Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.
KEY EXPERIENCE WITH:
- Azure AD
- Intune
- Auto Pilot
- SharePoint
- One Drive
- Jamf (this is a plus)
- MDM
Strategy & Planning
Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Operational Management
Develop, document, and communicate recommended plans for investing in IT cloud/ infrastructure, including analysis of cost reduction opportunities
Design, configure, and deploy projects
Consult internally on best practices and strategies for IT systems and business planning by understanding overall short and long-term goals
Ensure all documentation is properly maintained and updated in a timely manner
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